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Dovetail vs Userlytics vs Figma Comparison

Last updated:

Dovetail

4.8(43 reviews)

Starting at $15

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Dovetail is a user research repository and synthesis tool used by UX researchers and product managers to organize interview transcripts, session notes, and usability findings into structured, searchable insights. It repl…

Userlytics

4.3(302 reviews)

Starting at $49 /User

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Founded in 2009, Userlytics is a user experience research platform with a global participant pool of nearly 2 million panelists. It supports both moderated and unmoderated usability studies for websites, apps, and protot…

Figma

4.6(1,047 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating system. It replaces desktop design…

Dovetail leads on user satisfaction with a 4.8-star rating across 43 reviews.

Dovetail vs Userlytics vs Figma — at a glance

FeatureDovetailUserlyticsFigma
Rating4.8 / 54.3 / 54.6 / 5
Reviews433021,047
Starting price$15$49 /User$12 /User/Month
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Freelancers / Consultants, Large EnterprisesFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPRGDPRSOC 2, GDPR
Data residencyUSGlobal

Key differences between Dovetail and Userlytics

  • Pricing: Dovetail starts at $15, while Userlytics starts at $49 /User.
  • Target audience: Dovetail is built for Freelancers / Consultants and Large Enterprises, while Userlytics targets Individuals and Freelancers / Consultants.
  • User satisfaction: Dovetail scores higher with a 4.8-star average.
  • Deployment: Dovetail supports SaaS/Web/Cloud; Userlytics supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Dovetail vs Userlytics vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Dovetail - UX Software
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Userlytics - UX Software
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Biggest differences

Start here before you go deeper into features.

Dovetail

Best for UX teams seeking structured Lean UX research and faster feedback cycles.

Choose if
  • You need a structured approach to streamline UX research and feedback management.
  • Your team follows Lean principles and requires faster iteration in product design.
  • You are a small to medium business focused on improving UX and product design processes.
Consider alternatives if
  • Your company requires extensive customization beyond Lean UX workflows.
  • Your team does not prioritize user experience or product design in their workflow.

Userlytics

Best for UX research with global panel and mobile app testing support.

Choose if
  • You need access to a large, diverse global participant pool for testing.
  • You require support for both moderated and unmoderated usability studies, including mobile apps.
  • You want faster, cost-effective customer feedback collection with responsive support.
Consider alternatives if
  • You need a simple, fully transparent pricing model with clear credit usage.
  • You prioritize a highly intuitive interface and flawless navigation for video review.

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Dovetail: Best for UX teams seeking structured Lean UX research and faster feedback cycles. Userlytics: Best for UX research with global panel and mobile app testing support.

Description

Dovetail is a user research repository and synthesis tool used by UX researchers and product managers to organize interview transcripts, session notes, and usability findings into ... Read More about Dovetail

Founded in 2009, Userlytics is a user experience research platform with a global participant pool of nearly 2 million panelists. It supports both moderated and unmoderated usability studies ... Read More about Userlytics

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating ... Read More about Figma

Entry Level Pricing

  • Starts from $15
  • Starts from $49
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.6/10

9.6/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.8

(43)

4.27

(302)

Best Company Size

Small BusinessMedium Business
Small BusinessLarge Enterprises
Small BusinessMedium Business
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Software Demo

Demo

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How do Dovetail, Userlytics and Figma Compare on Features?

Total Features

7 Features

9 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Dovetail, Userlytics and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15
        • $49
        • $12 , Billed Yearly

        Pricing Plans

        • Analysis

          • $180 billed Yearly

          • Great for small projects

          • Included contributors: 1

          Show more +

        • Analysis + Repository

          • $1,200 billed Yearly

          • Organize customer knowledge

          • Included contributors: 5

          Show more +

        • Enterprise

          • $7,200 billed Yearly

          • Built for large organizations

          • Included contributors: 10

          Show more +

        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Dovetail pricing
        Userlytics pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Dovetail vs Userlytics User Reviews & Rating Comparison

        User Ratings

        4.8

        (based on 43 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        233

        70

        5

        11

        33

        923

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally express strong satisfaction with Dovetail's ability to streamline UX research and accelerate product feedback cycles.

        What buyers like

        • Ease of use
        • Effective feedback management
        • Improved collaboration

        Common complaints

        • Pricing opacity
        • Limited advanced customization

        Buyer sentiment

        Userlytics is praised for its powerful testing capabilities and responsive support but criticized for pricing confusion and interface usability issues.

        What buyers like

        • Ease of use
        • Responsive customer support
        • Fast and cost-effective feedback collection

        Common complaints

        • Pricing complexity
        • Interface navigation challenges

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Structured approach to UX research and feedback

        • Supports Lean principles for faster iteration

        • Highly rated for improving product design processes

        • Limited pricing transparency

        • May lack advanced customization for complex enterprise needs

        • Supports Testflight and Android testing with a powerful, easy-to-use interface

        • Quick and responsive customer support for test setup and result analysis

        • Enables gathering customer feedback significantly faster and cheaper than traditional methods

        • Confusing pricing model with unclear credit usage and test costs

        • Occasional issues with respondent quality requiring replacements

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Dovetail, Userlytics, or Figma? Tell buyers what actually differs.

        List of Customers

        Customers

        Shopify

        Shopify

        BCG

        BCG

        Square

        Square

        Verizon

        Verizon

        Microsoft

        Microsoft

        Coca-Cola

        Coca-Cola

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        Introductions screenshot

        1 Screenshots

        Userlytics

        4 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

        Alternatives

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Dovetail or Userlytics?
        Dovetail edges out the other on user ratings (4.8 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Dovetail and Userlytics offer a free trial?
        Yes, both Dovetail and Userlytics offer a free trial.
        What is the starting price of Dovetail vs Userlytics?
        Dovetail starts at $15. Userlytics starts at $49 /User.
        What are the top alternatives to Dovetail?
        Top alternatives to Dovetail include Figma, UXPin, UX-App, UXCam, UserX.
        What are the top alternatives to Userlytics?
        Top alternatives to Userlytics include Figma, UXCam, UserX, UXtweak, UserZoom.