Yes, both Dixa and Jira offer a Free Trial.
Dixa is designed for Large Enterprises, Medium Business and Small Business.
Jira is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Dixa Starts at $39/User/Month whereas for Jira Starts at $6.25/User/Month when Billed Yearly.
Some top alternatives to Dixa includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Talk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, HelpdeskEddy, LabiDesk and Zendesk Chat.
Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.