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DearDoc vs DocEngage Healthcare CRM (HCRM) vs Bigin by Zoho CRM Comparison

Last updated:

DearDoc

0.5(1 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

DearDoc is a comprehensive health management platform that streamlines the operations of medical practitioners. With its AI Smartchat feature, communicating with patients becomes effortless for doctors as they can collec…

DocEngage Healthcare CRM (HCRM)

Starting at $49 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

DocEngage Healthcare CRM (HCRM) is the best choice for enterprise marketing automation. A fully integrated EMR allows patients to log in and review their clinical records before requesting appointments at any time. The I…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

DearDoc leads on user satisfaction with a 0.5-star rating across 1 reviews.

DearDoc vs DocEngage Healthcare CRM (HCRM) vs Bigin by Zoho CRM — at a glance

FeatureDearDocDocEngage Healthcare CRM (HCRM)Bigin by Zoho CRM
Rating0.5 / 54.3 / 5
Reviews1119
Starting priceContact for pricing$49 /User/Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryPatient Engagement SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsHIPAAHIPAA
Data residencyUSUSGlobal

Key differences between DearDoc and DocEngage Healthcare CRM (HCRM)

  • Pricing: DocEngage Healthcare CRM (HCRM) starts at $49 /User/Month. DearDoc pricing is not publicly listed.
  • Free trial: DocEngage Healthcare CRM (HCRM) offers a free trial; DearDoc does not.
  • Deployment: DearDoc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; DocEngage Healthcare CRM (HCRM) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare DearDoc vs DocEngage Healthcare CRM (HCRM) vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

DearDoc - Patient Engagement Software
Talk to an expert
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

DearDoc

Best for small to medium healthcare practices needing AI-driven patient communication.

Choose if
  • You want AI Smartchat and Autodialer to streamline patient engagement and scheduling.
  • Your practice requires integration with EMR systems and website embedding capabilities.
  • You value responsive customer support and dashboard tools for client tracking.
Consider alternatives if
  • You need a transparent, straightforward sales process without aggressive tactics.
  • You require guaranteed feature delivery without risk of overpromising or underdelivery.

DocEngage Healthcare CRM (HCRM)

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

DearDoc typically suits Large Enterprises and Medium Business. DocEngage Healthcare CRM (HCRM) tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

DearDoc is a comprehensive health management platform that streamlines the operations of medical practitioners. With its AI Smartchat feature, communicating with patients becomes effortless ... Read More about DearDoc

DocEngage Healthcare CRM (HCRM) is the best choice for enterprise marketing automation. A fully integrated EMR allows patients to log in and review their clinical records before requesting ... Read More about DocEngage Healthcare CRM (HCRM)

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $49
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

7.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

0.5

(1)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

DearDoc has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

DocEngage Healthcare CRM (HCRM) has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do DearDoc, DocEngage Healthcare CRM (HCRM) and Bigin by Zoho CRM Compare on Features?

Total Features

0 Features

6 Features

10 Features

Unique Features

No features

No unique features

No unique features

Get Quote
Get Quote

Compare DearDoc, DocEngage Healthcare CRM (HCRM) and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $49
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        DocEngage Healthcare CRM (HCRM) pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        DearDoc vs DocEngage Healthcare CRM (HCRM) User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        20

        2

        0

        1

        14

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed with appreciation for AI-driven patient engagement features but significant concerns over misleading sales practices and unmet expectations.

        What buyers like

        • AI chatbot functionality
        • Customer support responsiveness
        • Dashboard and EMR integration

        Common complaints

        • Aggressive and deceptive sales tactics
        • Feature overpromising and underdelivery

        What buyers like

        • Integrated EMR system
        • Automated appointment booking
        • Patient notifications

        Common complaints

        • Healthcare focus limits applicability
        • Complex setup process
        • May require training for staff

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • AI chatbot enhances patient engagement and appointment scheduling

        • Responsive and helpful customer support

        • Dashboard tools for client tracking and EMR integration

        • Misleading and aggressive sales tactics including false associations

        • Overpromising features that underdeliver in practice

        • Seamless integration of EMR and CRM

        • Automated processes improve efficiency

        • User-friendly for both patients and staff

        • Not suitable for non-healthcare businesses

        • Setup can be time-consuming

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Apollo Homecare

        Apollo Homecare

        Grand World Elder Care

        Grand World Elder Care

        Chandra Skin and Maternity Centre

        Chandra Skin and Maternity Centre

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Pipeline of New Patients

        2 Screenshots

        No screenshots available.

        Videos

        No videos available.

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, DearDoc or DocEngage Healthcare CRM (HCRM)?
        DearDoc edges out the other on user ratings (0.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do DearDoc and DocEngage Healthcare CRM (HCRM) offer a free trial?
        DocEngage Healthcare CRM (HCRM) offers a free trial. DearDoc does not.
        What is the starting price of DearDoc vs DocEngage Healthcare CRM (HCRM)?
        DearDoc starts at Contact for pricing. DocEngage Healthcare CRM (HCRM) starts at $49 /User/Month.
        What are the top alternatives to DearDoc?
        Top alternatives to DearDoc include AppointMentor, SnapEngage, Smartchat, DocEngage Healthcare CRM (HCRM), DocEngage EHR.
        What are the top alternatives to DocEngage Healthcare CRM (HCRM)?
        Top alternatives to DocEngage Healthcare CRM (HCRM) include Bigin by Zoho CRM, WebEngage, ClickUp, Zoho CRM, Freshsales.

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