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Customer Thermometer vs Surveyface Comparison

Last updated:

Customer Thermometer

3.7(41 reviews)

Starting at $29 /Month

  • Freelancers / Consultants
  • Large Enterprises

Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in website and its ability to be plac…

Surveyface

4.6(73 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

SurveyFace is a survey/user feedback software. It provides secure and flexible way to manage customer feedback for free. SurveyFace is light weight software to collect customer feedback through surveys, polls, and questi…

Surveyface leads on user satisfaction with a 4.6-star rating across 73 reviews.

Customer Thermometer vs Surveyface — at a glance

FeatureCustomer ThermometerSurveyface
Rating3.7 / 54.6 / 5
Reviews4173
Starting price$29 /MonthContact for pricing
Free trial No No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable—
Support modesBusiness Hours, OnlineOnline
Certifications——
Data residencyUSGlobal

Key differences between Customer Thermometer and Surveyface

  • Pricing: Customer Thermometer starts at $29 /Month. Surveyface pricing is not publicly listed.
  • Target audience: Customer Thermometer is built for Freelancers / Consultants and Large Enterprises, while Surveyface targets Large Enterprises and Medium Business.
  • User satisfaction: Surveyface scores higher with a 4.6-star average.
  • Deployment: Customer Thermometer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Surveyface supports SaaS/Web/Cloud.

Customer Thermometer vs Surveyface — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Customer Thermometer - Survey/ User Feedback Software
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Surveyface - Survey/ User Feedback Software
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Customer Thermometer vs Surveyface: Biggest differences

Start here before you go deeper into features.

Customer Thermometer

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Surveyface

Best for

Large Enterprises, Medium Business, Small Business

Customer Thermometer typically suits Freelancers / Consultants and Large Enterprises. Surveyface tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in ... Read More about Customer Thermometer

SurveyFace is a survey/user feedback software. It provides secure and flexible way to manage customer feedback for free. SurveyFace is light weight software to collect customer feedback ... Read More about Surveyface

Entry Level Pricing

  • Starts from $29
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.6/10

8.1/10

User Ratings

Based on verified Spotsaas reviews

3.7

(41)

4.6

(73)
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Get pricing help

Software Demo

Demo

No software demo available

Surveyface has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Customer Thermometer and Surveyface Compare on Features?

Total Features

9 Features

11 Features

Unique Features

No unique features

No unique features

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Compare Customer Thermometer and Surveyface on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $29
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Customer Thermometer pricing

      Pricing information not available

      Customer Thermometer vs Surveyface: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Customer Thermometer vs Surveyface Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Customer Thermometer User Reviews & Rating Comparison

      User Ratings

      3.7

      (based on 41 reviews)

      4.6

      (based on 73 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 41 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Simple setup
      • Quick feedback collection
      • Lightweight software

      Common complaints

      • Limited question types
      • Basic analytics
      • Not suitable for complex surveys

      Buyer sentiment

      Buyer sentiment is very strong across 73 reviews, with consistently positive feedback.

      What buyers like

      • Lightweight software
      • Flexible feedback management
      • Incentive options for participants

      Common complaints

      • Limited advanced features
      • Basic reporting capabilities
      • Not suitable for large-scale surveys

      Pros and Cons

      • Fast setup allows for immediate user feedback.

      • Lightweight design makes it easy to integrate.

      • Limited question types may restrict feedback depth.

      • Not ideal for comprehensive survey needs.

      • Offers a free solution for feedback collection.

      • Lightweight and easy to use.

      • Provides incentives to encourage participation.

      • Advanced features are not available.

      • Reporting capabilities are quite basic.

      Used Customer Thermometer or Surveyface? Tell buyers what actually differs.

      Customer Thermometer and Surveyface Customers

      Customers

      Adobe

      Adobe

      NHS

      NHS

      Loreal

      Loreal

      No Customers information available.

      Media and Screenshots

      Videos

      video-0

      4 Videos

      No videos available.

      Top Alternatives to Customer Thermometer and Surveyface in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Customer Thermometer or Surveyface?
      Surveyface edges out the other on user ratings (4.6 vs 3.7). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Customer Thermometer and Surveyface offer a free trial?
      Neither Customer Thermometer nor Surveyface currently lists a free trial.
      What is the starting price of Customer Thermometer vs Surveyface?
      Customer Thermometer starts at $29 /Month. Surveyface starts at Contact for pricing.
      What are the top alternatives to Customer Thermometer?
      Top alternatives to Customer Thermometer include Crowdsignal, Nicereply, Spark Chart, Surveyface, Block Survey.
      What are the top alternatives to Surveyface?
      Top alternatives to Surveyface include SurveyMethods, ArcGIS Survey123, SoGoSurvey, Spark Chart, Snap Surveys.