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Customer Thermometer vs Spark Chart Comparison

Last updated:

Customer Thermometer

3.7(41 reviews)

Starting at $29 /Month

  • Freelancers / Consultants
  • Large Enterprises

Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in website and its ability to be plac…

Spark Chart

4.8(60 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Spark Chart helps to build surveys and collect user feedback in one place. It had made it easier than ever to start the survey process, as Spark Chart eliminates the need for formatting and data entry, making it a simple…

Spark Chart leads on user satisfaction with a 4.8-star rating across 60 reviews.

Customer Thermometer vs Spark Chart — at a glance

FeatureCustomer ThermometerSpark Chart
Rating3.7 / 54.8 / 5
Reviews4160
Starting price$29 /Month$25 /User/Month
Free trial No Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable—
Support modesBusiness Hours, Online24/7 (Live rep)
Certifications——
Data residencyUSUS

Key differences between Customer Thermometer and Spark Chart

  • Pricing: Customer Thermometer starts at $29 /Month, while Spark Chart starts at $25 /User/Month.
  • Free trial: Spark Chart offers a free trial; Customer Thermometer does not.
  • Target audience: Customer Thermometer is built for Freelancers / Consultants and Large Enterprises, while Spark Chart targets Large Enterprises and Medium Business.
  • User satisfaction: Spark Chart scores higher with a 4.8-star average.
  • Deployment: Customer Thermometer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Spark Chart supports SaaS/Web/Cloud.

Customer Thermometer vs Spark Chart — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Customer Thermometer - Survey/ User Feedback Software
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Spark Chart - Survey/ User Feedback Software
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Customer Thermometer vs Spark Chart: Biggest differences

Start here before you go deeper into features.

Customer Thermometer

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Spark Chart

Best for

Large Enterprises, Medium Business, Small Business

Customer Thermometer typically suits Freelancers / Consultants and Large Enterprises. Spark Chart tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in ... Read More about Customer Thermometer

Spark Chart helps to build surveys and collect user feedback in one place. It had made it easier than ever to start the survey process, as Spark Chart eliminates the need for formatting and ... Read More about Spark Chart

Entry Level Pricing

  • Starts from $29
  • Starts from $25 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

SpotScore

What's this? ↗

8.6/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

3.7

(41)

4.8

(60)
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Software Demo

Demo

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How do Customer Thermometer and Spark Chart Compare on Features?

Total Features

9 Features

14 Features

Unique Features

No unique features

No unique features

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Compare Customer Thermometer and Spark Chart on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $29
      • $25 , Billed Yearly

      Pricing Plans

      • Not Available
      • Individual, Team or Organisation plan

        • Unlimited survey projects

        • Unlimited survey responses

        • Ready-made survey templates

        Show more +

      • Consultant or Enterprise Plan

        • Includes features of Individual, Team or Organisation plan, plus

        • Management Console with a single sign-on to manage client per department accounts

        • Copy project and survey templates between accounts

        Show more +

      Pricing Page

      Customer Thermometer pricing
      Spark Chart pricing

      Customer Thermometer vs Spark Chart: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Customer Thermometer vs Spark Chart Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Customer Thermometer User Reviews & Rating Comparison

      User Ratings

      3.7

      (based on 41 reviews)

      4.8

      (based on 60 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 41 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Simple setup
      • Quick feedback collection
      • Lightweight software

      Common complaints

      • Limited question types
      • Basic analytics
      • Not suitable for complex surveys

      Buyer sentiment

      Buyer sentiment is very strong across 60 reviews, with consistently positive feedback.

      What buyers like

      • Easy drag-and-drop interface
      • No formatting needed
      • Multiple response collection methods

      Common complaints

      • Limited advanced analytics
      • Basic customization options
      • No offline mode

      Pros and Cons

      • Fast setup allows for immediate user feedback.

      • Lightweight design makes it easy to integrate.

      • Limited question types may restrict feedback depth.

      • Not ideal for comprehensive survey needs.

      • Streamlined survey creation process saves time.

      • Versatile response collection options enhance accessibility.

      • User-friendly interface caters to all skill levels.

      • May lack depth in analytics features.

      • Customization options are somewhat limited.

      Used Customer Thermometer or Spark Chart? Tell buyers what actually differs.

      Customer Thermometer and Spark Chart Customers

      Customers

      Adobe

      Adobe

      NHS

      NHS

      Loreal

      Loreal

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      screenshots

      5 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      1 Videos

      Top Alternatives to Customer Thermometer and Spark Chart in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Customer Thermometer or Spark Chart?
      Spark Chart edges out the other on user ratings (4.8 vs 3.7). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Customer Thermometer and Spark Chart offer a free trial?
      Spark Chart offers a free trial. Customer Thermometer does not.
      What is the starting price of Customer Thermometer vs Spark Chart?
      Customer Thermometer starts at $29 /Month. Spark Chart starts at $25 /User/Month.
      What are the top alternatives to Customer Thermometer?
      Top alternatives to Customer Thermometer include Crowdsignal, Nicereply, Spark Chart, Surveyface, Block Survey.
      What are the top alternatives to Spark Chart?
      Top alternatives to Spark Chart include SurveyNuts, SurveyMonkey, SoGoSurvey, Survey For Business, Obsurvey.