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Compare Customer.guru vs ClearlyRated vs Promoter.io vs Zonka Feedback

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Promoter.io - NPS Software
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Overview

Description

Customer.guru is a tool that provides an easy way to create engaging surveys and take actionable feedback from multiple sources. A survey amp; customer feedback software designed for ... Read More

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into ... Read More

Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in ... Read More

Entry Level Pricing
  • Starts from $50
  • Not Available
  • Starts from $100
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.1/10

8.6/10

9.3/10

User Ratings

4.4

(31)
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Software Demo

Demo

ClearlyRated has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

16 Features

11 Features

19 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $50
              • Not Available
              • $100
              Pricing Plans
              • Not Available
              • Not Available
              • Not Available
              Pricing Pagecustomer-guru pricing

              Pricing information not available

              promoter-io pricing

              Other Details

              Organization Types supported
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Available
              • Available
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              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              10

              Very Good

              3

              Good

              0

              Poor

              0

              Terible

              0

              Excellent

              61

              Very Good

              3

              Good

              0

              Poor

              0

              Terible

              0

              Excellent

              30

              Very Good

              8

              Good

              0

              Poor

              1

              Terible

              1

              Expert's Review generated by AI

              Customer.guru is a standout NPS tool with a slew of positive attributes. Users rave about its swift setup, cost-effectiveness, and stellar customer support. It excels in tracking customer ...Read more

              ClearlyRated has consistently proven to be a valuable tool for businesses seeking to understand and improve client and talent satisfaction. Users appreciate the platform for its easy ...Read more

              Promoter.io stands out as a valuable tool for gathering customer feedback efficiently and effectively. Users appreciate its versatility in creating surveys that provide deep insights into ...Read more

              Pros and Cons
              • Easy to set up and use, with a simple user interface and quick survey setup.

              • Provides a meaningful metric (Net Promoter Score) for measuring customer engagement.

              • Saves time by making it easy to implement NPS and gather customer feedback in one place.

              • Allows for easy customization of surveys with company branding.

              • Limited customization options and marketplace for additional apps and connectors.

              • Some users may find the richness of features and customizations overwhelming without adequate support.

              • Easy-to-use platform with intuitive navigation and user-friendly dashboard.

              • Quick and responsive customer support with a helpful support team.

              • Provides valuable insights and detailed analytics for making informed decisions.

              • Facilitates capturing client feedback efficiently and effectively.

              • Limited customization options for surveys and may require support for complex features.

              • Lack of variety in marketplace options for additional functionalities.

              • Easy to use platform for collecting NPS data with high response rates.

              • Intuitive interface and customizable inputs for tailored feedback.

              • Excellent customer service and support, providing valuable guidance.

              • Automated processes simplify tasks and improve efficiency.

              • Pricing can be seen as relatively high, especially for small volumes of users.

              • Some users find limitations in flexibility and features at certain pricing levels.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Customers

              Customers
              Cisco

              Cisco

              Samsung

              Samsung

              IBM

              IBM

              No Customers information available.

              Hatch

              Hatch

              Outdoorsy

              Outdoorsy

              Outdoor Voices

              Outdoor Voices

              Media and Screenshots

              Screenshots

              No screenshots available.

              Your Online Profile

              3 Screenshots

              Promoter.io screenshot

              4 Screenshots

              Videos
              video-0

              3 Videos

              No videos available.

              video-0

              2 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Customer.guru offers Free Trial, but ClearlyRated does not.

              Customer.guru is designed for Large Enterprises, Medium Business and Small Business.

              ClearlyRated is designed for Large Enterprises, Medium Business and Small Business.

              The starting price of Customer.guru begins at $50/Month, while pricing details for ClearlyRated are unavailable.

              Some top alternatives to Customer.guru includes Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys, SatisMeter and SmileBack.

              Some top alternatives to ClearlyRated includes Zonka Feedback, Retently, FeedbackLink, eNPS, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys and SatisMeter.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].