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Crisp vs Re:amaze vs ZoomInfo Chat Comparison

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Crisp

4.3(144 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the abi…

Re:amaze

4.2(20 reviews)

Starting at $29 /User/Month

  • Free Trial
  • Medium Business
  • Small Business

If you want to attract and retain happy customers, the key is to communicate with them effectively. That's where Re:amaze comes in. This software is designed with small businesses in mind, bringing customer relationship…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Crisp leads on user satisfaction with a 4.3-star rating across 144 reviews.

Crisp vs Re:amaze vs ZoomInfo Chat — at a glance

FeatureCrispRe:amazeZoomInfo Chat
Rating4.3 / 54.2 / 5
Reviews14420
Starting price$25 /User/Month$29 /User/MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forIndividuals, Freelancers / Consultants, Medium BusinessMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSUSUS

Key differences between Crisp and Re:amaze

  • Pricing: Crisp starts at $25 /User/Month, while Re:amaze starts at $29 /User/Month.
  • Target audience: Crisp is built for Individuals and Freelancers / Consultants, while Re:amaze targets Medium Business and Small Business.
  • User satisfaction: Crisp scores higher with a 4.3-star average.
  • Deployment: Crisp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Re:amaze supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Crisp vs Re:amaze vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Crisp - Live Chat Software
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Re:amaze - Live Chat Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Crisp

Best live chat for SMBs needing easy, feature-rich customer support.

Choose if
  • You run a small to medium business with 1-500 employees.
  • You want a simple, intuitive interface with multi-channel communication.
  • You value unique features like Magic Browse for visual customer insights.
Consider alternatives if
  • Your enterprise requires extensive chatbox visual customization options.
  • You need advanced email marketing tools such as A/B testing and scheduling.

Re:amaze

Best for

Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Crisp typically suits Individuals and Freelancers / Consultants. Re:amaze tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More about Crisp

If you want to attract and retain happy customers, the key is to communicate with them effectively. That's where Re:amaze comes in. This software is designed with small businesses in mind, ... Read More about Re:amaze

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $25
  • Starts from $29
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.7/10

7.9/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.2

(20)

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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How do Crisp, Re:amaze and ZoomInfo Chat Compare on Features?

Total Features

10 Features

3 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Crisp, Re:amaze and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25
        • $29
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Crisp pricing
        Re:amaze pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Crisp vs Re:amaze User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        106

        10

        2

        4

        18

        122

        27

        4

        2

        2

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use, strong customer support, and rich feature set, tempered by some navigation and customization limitations.

        What buyers like

        • Ease of use
        • Customer support responsiveness
        • Feature richness and integrations

        Common complaints

        • Navigation complexity
        • Limited customization options

        Buyer sentiment

        Buyer sentiment is positive across 157 reviews, with strong overall satisfaction.

        What buyers like

        • Effective customer communication
        • CRM integration
        • Multi-channel support

        Common complaints

        • Limited advanced features
        • May not scale well for large teams
        • Basic reporting capabilities

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Responsive and helpful customer support team

        • Rich features with seamless integration and continuous updates

        • Easy to use with an intuitive interface across multiple communication channels

        • Navigation complexities due to multiple options

        • Limited visual customization of chatbox elements

        • Combines support and management features for small businesses.

        • User-friendly interface simplifies customer interactions.

        • May lack advanced features for larger organizations.

        • Reporting capabilities could be improved.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Rakuten

        Rakuten

        Mailjet

        Mailjet

        Airfrance

        Airfrance

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Attract and convert more customer using modern chat features.

        3 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        4 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Crisp or Re:amaze?
        Crisp edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Crisp and Re:amaze offer a free trial?
        Yes, both Crisp and Re:amaze offer a free trial.
        What is the starting price of Crisp vs Re:amaze?
        Crisp starts at $25 /User/Month. Re:amaze starts at $29 /User/Month.
        What are the top alternatives to Crisp?
        Top alternatives to Crisp include ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz.
        What are the top alternatives to Re:amaze?
        Top alternatives to Re:amaze include ZoomInfo Chat, Reamaze, Crisp, LiveEngage, DeskMoz.

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