Creatio vs Cratio CRM vs Bigin by Zoho CRM Comparison
Creatio
Starting at $25 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Creatio is a no-code platform to automate CRM and enterprise workflows with a maximum degree of freedom. It provides a range of offerings including a no-code platform (Studio Creatio), CRM applications (marketing, sales,…
Cratio CRM
Starting at $499 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Cratio CRM is a leading cloud-based Customer Relationship Management (CRM) software for managing customers, marketing channels, sales teams and business processes. With Cratio, you can manage your customers' data through…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Creatio vs Cratio CRM vs Bigin by Zoho CRM — at a glance
| Feature | Creatio | Cratio CRM | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.5 / 5 | 4.3 / 5 |
| Reviews | 422 | 8 | 119 |
| Starting price | $25 /user/month | $499 /User/Month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business |
| Category | Low Code Development Platforms (LCDP) Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | GDPR | SOC 2 | — |
| Data residency | Global | Global | Global |
Key differences between Creatio and Cratio CRM
- Pricing: Creatio starts at $25 /user/month, while Cratio CRM starts at $499 /User/Month.
- Target audience: Creatio is built for Large Enterprises and Medium Business, while Cratio CRM targets Freelancers / Consultants and Large Enterprises.
- Deployment: Creatio supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Cratio CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Creatio vs Cratio CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Low Code Development Platforms (LCDP) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for automating and customizing CRM workflows without coding.
- You need a no-code platform with high customization freedom for CRM and workflows.
- Your business fits medium to large size with 50-500 employees requiring industry-specific workflows.
- You want a comprehensive CRM suite covering marketing, sales, and service in one platform.
- Your team has very limited technical expertise and struggles with integrations.
- You are a small business sensitive to pricing and steep learning curves.
Freelancers / Consultants, Large Enterprises, Medium Business
Small Business
Creatio typically suits Large Enterprises and Medium Business. Cratio CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Creatio is a no-code platform to automate CRM and enterprise workflows with a maximum degree of freedom. It provides a range of offerings including a no-code platform (Studio Creatio), CRM ... Read More about Creatio | Cratio CRM is a leading cloud-based Customer Relationship Management (CRM) software for managing customers, marketing channels, sales teams and business processes. With Cratio, you can ... Read More about Cratio CRM | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 9.6/10 | 8.2/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50 to 500 employeesMedium to large enterprises | — | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Processes: Creatio empowers teams to automate routine workflows, ensuring that tasks are completed efficiently and allowing managers to focus on strategic initiatives rather than repetitive tasks.
- Customizable Solutions: With its low-code platform, you can easily tailor applications to fit your unique business needs. This flexibility means that you can adapt quickly to market changes without heavy reliance on IT resources.
- Enhanced Collaboration: By facilitating seamless communication across departments, Creatio fosters a collaborative environment. Executives will appreciate how this leads to better decision-making and improved organizational alignment.
No key benefits available yet.
No key benefits available yet.
Best fit
- 50 to 500 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to Creatio due to budget constraints, as some businesses find the pricing structure higher than their financial capabilities or may require more cost-effective solutions for their CRM needs.
- Organizations with specific industry requirements might look for alternatives that offer tailored features or integrations not available in Creatio, ensuring a better fit for their unique operational workflows.
- Companies experiencing rapid growth may require more scalable CRM solutions that can easily adapt to evolving business needs and accommodate larger teams without compromising performance.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
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How do Creatio, Cratio CRM and Bigin by Zoho CRM Compare on Features?
Total Features | 10 Features | 7 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Creatio, Cratio CRM and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | — | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Creatio vs Cratio CRM User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Creatio's powerful no-code automation and customization, tempered by concerns over learning curve and integration complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 4 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Skeyes  DFS Aviation Services  Onco360 |  Redington  DHFL Pramerica Life Insurance  Shubham |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  10 Screenshots | No screenshots available. |
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Videos |  3 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Creatio or Cratio CRM?
- Creatio and Cratio CRM are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific CRM Software needs.
- Do Creatio and Cratio CRM offer a free trial?
- Yes, both Creatio and Cratio CRM offer a free trial.
- What is the starting price of Creatio vs Cratio CRM?
- Creatio starts at $25 /user/month. Cratio CRM starts at $499 /User/Month.
- What are the top alternatives to Creatio?
- Top alternatives to Creatio include Zoho CRM, Zoho CRM Plus, Zoho Creator, Appian, Mendix.
- What are the top alternatives to Cratio CRM?
- Top alternatives to Cratio CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.