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Copilot vs Gainsight CS Comparison

Last updated:

Copilot

Starting at $39 /month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Copilot is an all-in-one platform designed for modern professional service businesses that want to simplify their internal operations and elevate their client experience. It brings together essential tools such as client…

Gainsight CS

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing Gainsight CS, the ultimate solution for customer success! This all-in-one platform analyzes customer interactions across multiple channels, streamlining processes such as onboarding, retention, and support. W…

Copilot vs Gainsight CS — at a glance

FeatureCopilotGainsight CS
Rating
Reviews
Starting price$39 /monthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCustomer Success SoftwareCustomer Success Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, GDPR
Data residencyUS

Key differences between Copilot and Gainsight CS

  • Pricing: Copilot starts at $39 /month. Gainsight CS pricing is not publicly listed.
  • Free trial: Copilot offers a free trial; Gainsight CS does not.
  • Target audience: Copilot is built for Freelancers / Consultants and Medium Business, while Gainsight CS targets Large Enterprises and Medium Business.
  • Deployment: Copilot supports SaaS/Web/Cloud; Gainsight CS supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Copilot vs Gainsight CS — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Customer Success Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Copilot
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Gainsight CS - Customer Success Software
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Copilot vs Gainsight CS: Biggest differences

Start here before you go deeper into features.

Copilot

Best for

Freelancers / Consultants, Medium Business, Small Business

Gainsight CS

Best for

Large Enterprises, Medium Business, Small Business

Copilot typically suits Freelancers / Consultants and Medium Business. Gainsight CS tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Copilot is an all-in-one platform designed for modern professional service businesses that want to simplify their internal operations and elevate their client experience. It brings together ... Read More about Copilot

Introducing Gainsight CS, the ultimate solution for customer success! This all-in-one platform analyzes customer interactions across multiple channels, streamlining processes such as ... Read More about Gainsight CS

Entry Level Pricing

  • Starts from $39 , yearly
  • Not Available

Free Trial Availability

  • No free trial
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Gainsight CS has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Copilot and Gainsight CS Compare on Features?

Total Features

19 Features

7 Features

Unique Features

No unique features

No unique features

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Compare Copilot and Gainsight CS on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $39 , yearly
      • Not Available

      Pricing Plans

      • Starter

        $59

        /month

        • CRM

        • Client portal

        • Messaging and team inbox

        Show more +

      • Professional

        $189

        /month

        • Everything in Starter, plus:

        • Custom domain for portal

        • Custom email domain

        Show more +

      • Advanced

        $499

        /month

        • Everything in Professional, plus

        • Remove ‘Powered by Copilot'

        • Client Access permissions

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Copilot pricing

      Pricing information not available

      Copilot vs Gainsight CS: Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Copilot vs Gainsight CS Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US

      Used Copilot or Gainsight CS? Tell buyers what actually differs.

      Copilot and Gainsight CS Customers

      Customers

      Press Go

      Press Go

      Outside

      Outside

      Pensive

      Pensive

      Linkedin

      Linkedin

      box

      box

      Splunk

      Splunk

      Media and Screenshots

      Screenshots

      No screenshots available.

      Onboarding Success Plan

      6 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Copilot and Gainsight CS in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Copilot or Gainsight CS?
      Copilot and Gainsight CS are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Customer Success Software needs.
      Do Copilot and Gainsight CS offer a free trial?
      Copilot offers a free trial. Gainsight CS does not.
      What is the starting price of Copilot vs Gainsight CS?
      Copilot starts at $39 /month. Gainsight CS starts at Contact for pricing.
      What are the top alternatives to Copilot?
      Top alternatives to Copilot include ProsperStack, ClientVenue, UserGuiding, CrowdSync, CrowdPower.
      What are the top alternatives to Gainsight CS?
      Top alternatives to Gainsight CS include Parlor, ClientSuccess, Custify, Salesmachine, Catalyst.