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Gainsight CS - Customer Success Software

Gainsight CS Review: Is It The Right Customer Success Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPRSOC 2
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Gainsight CS offers custom pricing plan

LinkedinLinkedin
boxbox
SplunkSplunk
WorkdayWorkday
GE HomeGE Home

Trusted by many companies including Linkedin

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What is Gainsight CS?

Introducing Gainsight CS, the ultimate solution for customer success! This all-in-one platform analyzes customer interactions across multiple channels, streamlining processes such as onboarding, retention, and support. With customizable surveys, automated reminders, and advanced text analytics, Gainsight CS allows businesses to personalize their customer experience. In addition, the platform offers features like account planning, targeted campaigns, and a video messaging tool for enhanced customer engagement. With seamless integration capabilities with popular third-party services like Salesforce and Google Analytics, Gainsight CS is the go-to choice for efficient collaboration and improved customer relationships.

Pricing

  • Gainsight CS offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

Gainsight CS Screenshots

Gainsight CS was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Gainsight CS

Team types
Large Enterprises, Medium Business

Ready to try it?

Get started with Gainsight CS

Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare Gainsight CS side-by-side with top Customer Success Software alternatives.

Parlor
ClientSuccess
Custify
+6 more
Compare alternatives

What is the pricing of Gainsight CS?

Gainsight CS uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingGainsight CS offers custom pricing
Pricing Model
Quotation Based
Security & Compliance

Gainsight CS security and data handling

Key compliance certifications and security features for IT and security teams evaluating Gainsight CS.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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Gainsight CS Customers

Linkedin-logo

Linkedin

box-logo

box

Splunk-logo

Splunk

Workday-logo

Workday

GE Home-logo

GE Home

Athenahealth-logo

Athenahealth

Help & Contact

Gainsight CS Support Options

Customer ServiceOnline
LocationSan Francisco, California

Connect with Gainsight CS

Frequently Asked Questions About Gainsight CS

Common questions buyers ask before choosing Gainsight CS.

Some top alternatives to Gainsight CS includes Parlor, ClientSuccess, Custify, Salesmachine and Freshdesk Customer Success (Formely Freshsuccess).

Gainsight CS offers Quotation Based pricing model

We don't have information regarding integrations of the Gainsight CS as of now.

The starting price is not disclosed by Gainsight CS. You can visit Gainsight CS pricing page to get the latest pricing.

Ready to try it?

Get started with Gainsight CS

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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