spotsaas-logo
Get Listed

Complaints Pro vs Freshservice - Which Help Desk Software Platform Is Better in July 2025?

Get Quote
Get Quote

TL;DR - Quick Comparison Summary

Description

Complaints Pro is a robust, easy-to-use customer support software available. The software helps to easily manage organization's customer service requests, knowledge base, quotations, ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing

  • Starts from $1,500
  • Starts from $19 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

7.6/10

Not Available

User Ratings

4.5

(2)
Get Quote
Get Quote

Software Demo

Demo

Complaints Pro has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

How do Complaints Pro and Freshservice Compare on Features?

Total Features

6 Features

0 Features

Unique Features

    No features

    Get Quote
    Get Quote

    What Do Complaints Pro and Freshservice Cost?

    Pricing Option

        Starting From

        • $1,500
        • $19 , Billed Yearly

        Pricing Plans

        • Not Available
        • Starter

          • Incident Management

          • Knowledge Base

          • Self Service Portal

          Show more +

        • Growth

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

          Show more +

        • Pro

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

          Show more +

        • Browse all pricing plans

        Pricing Page

        complaints-pro pricingfreshservice pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        Get Quote
        Get Quote

        Complaints Pro User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        Excellent

        6

        Very Good

        2

        Good

        0

        Poor

        1

        Terible

        1

        Excellent

        781

        Very Good

        144

        Good

        13

        Poor

        3

        Terible

        5

        Pros and Cons

        No pros or cons available for the product

        Pros and Cons of Freshservice

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        Media and Screenshots

        Screenshots

        No screenshots available.

        Ticket counts

        7 Screenshots

        Videos

        No videos available.

        video-0

        4 Videos

        Top Alternatives to Complaints Pro and Freshservice in 2025

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Complaints Pro and Freshservice offer a Free Trial.

        Complaints Pro is designed for Large Enterprises, Medium Business and Small Business.

        Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Pricing for Complaints Pro Starts at $1,500/Month whereas for Freshservice Starts at $19/User/Month when Billed Yearly.

        Some top alternatives to Complaints Pro includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, SeamlessDesk, HelpDesk, SysAid, Jitbit Helpdesk, devContact, ReadyDesk, LabiDesk, HESK, Help Desk Premier and BoldDesk.

        Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Connecting Smart Buyers with Leading Sellers

        Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed