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Last updated:

7.6

SpotScore

Complaints Pro - Help Desk Software

Complaints Pro Pricing Plans in 2026

Empower Your Customer Service Efforts.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Alerts (Escalation)
  • Contract (SLA Management)
  • Known Issue Management
  • Self Service Portal

Pricing

  • Starts from $500/Month

  • Free Trial available

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Complaints Pro Pricing

"Easy to use"

Free Trial

✓ Available

Starting Price

$500 / /Month

Pricing Model

Free TrialSubscription

No credit card required · Cancel anytime · Free trial included

How much does Complaints Pro cost?

Enterprise

$3,000

/Month

Large teams & enterprises
  • Includes features of Professional plan, plus

  • Financial Hardship

  • Manage suggestions

  • Suggestion Matrix

  • Track High Risk Complaints

  • Risk Matrix

  • Letter templates

  • SMS Templates

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Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Complaints Pro supports data import to get you set up quickly.

Pricing sourced from Complaints Pro's official website as of May 2026. List prices change and published plans rarely match what a team of your size actually pays, so treat these figures as a reference rather than a quote.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Complaints Pro offers a free trial — no credit card required. You can test core features before committing to a paid plan.

Complaints Pro offers Free Trial, Subscription pricing. Plans start from $500//Month.

The starting price of Complaints Pro is $500/Month

Complaints Pro does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including Complaints Pro offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Complaints Pro's for exact savings.

Most SaaS products including Complaints Pro allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Complaints Pro's terms or contact their support team for details.

Complaints Pro offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Free pricing comparison

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Side-by-side pricing for the top help desk software tools so you can sanity-check Complaints Pro's cost before you buy.

  • Plan-by-plan price breakdown
  • Per-seat vs flat-rate at a glance
  • Hidden-cost and annual-discount notes

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Help & Contact

Complaints Pro Support Options

Customer ServiceOnline
LocationMelbourne, Australia

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].