Cobalt vs Freshsales vs Bigin by Zoho CRM Comparison
Cobalt
Starting at Contact for pricing
- Large Enterprises
- Small Business
Cobalt CRM Software is a complete customer relationship management solution, with features like Salesforce integration, offshore development and support, direct admin access to client accounts all within an easy to use p…
Freshsales
Starting at $9 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Freshsales leads on user satisfaction with a 4.6-star rating across 1,395 reviews.
Cobalt vs Freshsales vs Bigin by Zoho CRM — at a glance
| Feature | Cobalt | Freshsales | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | 4.6 / 5 | 4.3 / 5 |
| Reviews | — | 1,395 | 119 |
| Starting price | Contact for pricing | $9 /user/month | $7 /User/Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Small Business, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business |
| Category | Security Information and Event Management (SIEM) Software | CRM Software | CRM Software |
| Platforms | Browser Based (Cloud) | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours | Business Hours, Online |
| Certifications | SOC 2, GDPR, ISO 27001 | SOC 2, GDPR | — |
| Data residency | Global | Global | Global |
Key differences between Cobalt and Freshsales
- Pricing: Freshsales starts at $9 /user/month. Cobalt pricing is not publicly listed.
- Free trial: Freshsales offers a free trial; Cobalt does not.
- Target audience: Cobalt is built for Large Enterprises and Small Business, while Freshsales targets Freelancers / Consultants and Large Enterprises.
- Deployment: Cobalt supports Browser Based (Cloud); Freshsales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Cobalt vs Freshsales vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Security Information and Event Management (SIEM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for CRM with Salesforce integration and offshore support.
- You need seamless Salesforce integration within your CRM platform.
- Your team requires direct admin access to client accounts.
- You want combined CRM and offshore development support services.
- You require specialized SIEM security features beyond CRM capabilities.
- You need transparent, out-of-the-box pricing and extensive user reviews.
Best for mid-sized sales teams needing intuitive CRM with strong automation.
- You want a user-friendly CRM that requires minimal technical expertise.
- Your sales team benefits from integrated communication tools like email and calls.
- You need intelligent lead scoring to prioritize high-potential prospects efficiently.
- Your company requires advanced web form automation capabilities.
- You depend heavily on highly customizable, graphical reporting features.
Small Business
Cobalt: Best for CRM with Salesforce integration and offshore support. Freshsales: Best for mid-sized sales teams needing intuitive CRM with strong automation.
Description | Cobalt CRM Software is a complete customer relationship management solution, with features like Salesforce integration, offshore development and support, direct admin access to client ... Read More about Cobalt | Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More about Freshsales | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | Not Available | 9.3/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessLarge Enterprises | 11-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Streamlined Sales Processes: Freshsales simplifies your sales workflow, enabling teams to track leads, manage customer interactions, and close deals faster. You’ll appreciate how easy it is to navigate through the sales pipeline, ensuring nothing slips through the cracks.
- Intelligent Lead Scoring: With Freshsales, you can prioritize your leads based on their engagement and likelihood to convert. This feature allows you and your team to focus efforts where they matter most, driving efficiency and improving conversion rates.
- Built-in Communication Tools: Freshsales integrates email, phone calls, and chat features directly into the platform. This means you can engage with prospects without switching between tools—saving valuable time for you and your team.
No key benefits available yet.
Best fit
No best-fit guidance available yet.
- 11 to 500 employees
- Sales Automation, SaaS, Martech, Fintech, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Users might consider alternatives to Freshsales due to specific needs or preferences that may not be fully addressed by the platform.
- Some businesses may require more advanced automation features or customization options that Freshsales does not offer, prompting them to explore alternatives.
- Companies with budget constraints may seek more cost-effective CRM solutions that provide similar functionalities at a lower price point than Freshsales.
No alternatives guidance available yet.
Software Demo
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How do Cobalt, Freshsales and Bigin by Zoho CRM Compare on Features?
Total Features | 0 Features | 10 Features | 10 Features |
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Unique Features | No features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Cobalt, Freshsales and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | — | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Cobalt vs Freshsales User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment No user reviews or ratings are available to assess buyer sentiment. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, strong customer support, and effective sales process automation, tempered by occasional performance issues and feature limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Dunzo  Dyson  Grabyo |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | No screenshots available. |  35 Screenshots |
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Videos |  3 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Cobalt or Freshsales?
- Freshsales edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Cobalt and Freshsales offer a free trial?
- Freshsales offers a free trial. Cobalt does not.
- What is the starting price of Cobalt vs Freshsales?
- Cobalt starts at Contact for pricing. Freshsales starts at $9 /user/month.
- What are the top alternatives to Cobalt?
- Top alternatives to Cobalt include ClickUp, Zoho CRM, Freshsales, Microsoft Dynamics 365 for Sales, Thryv.
- What are the top alternatives to Freshsales?
- Top alternatives to Freshsales include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Freshworks 360, Nutshell.