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CloudWaitress vs TouchBistro vs SumUp vs Square Point of Sale Comparison

Last updated:

CloudWaitress

5.0(8 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

CloudWaitress is an all-in-one reservation and online ordering platform designed for food businesses. It provides a user-friendly and streamlined interface for managing deliveries, pick-ups, table reservations, and dine-…

TouchBistro

3.9(695 reviews)

Starting at $69 /Month

  • Large Enterprises
  • Medium Business

TouchBistro, a top-notch restaurant management system, simplifies daily operations, increases sales and impresses customers. It's fast, reliable and user-friendly with customizable add-ons to enhance the core POS experie…

SumUp

4.0(4 reviews)

Starting at $0 /month

  • Large Enterprises
  • Medium Business

SumUp is a trusted financial technology company operating in 32 countries across three continents. We aid small business owners by making it quick, secure, and cost-effective to accept card payments online, in-app, and i…

Square Point of Sale

4.5(518 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Square Point of Sale, the ultimate choice for businesses searching for an easy-to-use POS system. With its user-friendly design, you can effortlessly process transactions, track customer purchases, and collect feedback f…

CloudWaitress leads on user satisfaction with a 5.0-star rating across 8 reviews.

CloudWaitress vs TouchBistro vs SumUp vs Square Point of Sale — at a glance

FeatureCloudWaitressTouchBistroSumUpSquare Point of Sale
Rating5.0 / 53.9 / 54.0 / 54.5 / 5
Reviews86954518
Starting priceContact for pricing$69 /Month$0 /monthContact for pricing
Free trial Yes No No No
Free version No No No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPOS SoftwarePOS SoftwarePOS SoftwarePOS Software
Integrations8+ apps
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - iOS, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyGlobalGlobalGlobalUS

Key differences between CloudWaitress and TouchBistro

  • Pricing: TouchBistro starts at $69 /Month. CloudWaitress pricing is not publicly listed.
  • Free trial: CloudWaitress offers a free trial; TouchBistro does not.
  • Target audience: CloudWaitress is built for Individuals and Large Enterprises, while TouchBistro targets Large Enterprises and Medium Business.
  • User satisfaction: CloudWaitress scores higher with a 5.0-star average.
  • Deployment: CloudWaitress supports SaaS/Web/Cloud, Mobile - Android; TouchBistro supports SaaS/Web/Cloud, Mobile - iOS, Installed - Mac.

Compare CloudWaitress vs TouchBistro vs SumUp vs Square Point of Sale — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most POS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CloudWaitress - POS Software
Talk to an expert
Talk to an expert
TouchBistro - POS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

CloudWaitress

Best for

Individuals, Large Enterprises, Medium Business

TouchBistro

Best for small to medium restaurants needing reliable, easy-to-use POS with integrated online ordering.

Choose if
  • You operate a full-service or quick service restaurant, bar, or cafe seeking streamlined daily operations.
  • You want a POS with commission-free online ordering integrated directly into your restaurant website.
  • You value responsive customer support and frequent system updates to maintain stability and features.
Consider alternatives if
  • You run a large enterprise with complex multi-location management needs beyond TouchBistro’s scope.
  • You require extensive POS customization that goes beyond the available add-ons and integrations.

SumUp

Best for

Large Enterprises, Medium Business, Small Business

Square Point of Sale

Best for small to mid-sized retail and food businesses needing simple POS.

Choose if
  • You want an easy-to-use POS with quick transaction processing.
  • You need integrated inventory management and sales reporting.
  • You require mobile device compatibility and hardware like Square Terminal.
Consider alternatives if
  • Your business is a large enterprise needing extensive customization.
  • You require complex, multi-location inventory management capabilities.

CloudWaitress typically suits Individuals and Large Enterprises. TouchBistro tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CloudWaitress is an all-in-one reservation and online ordering platform designed for food businesses. It provides a user-friendly and streamlined interface for managing deliveries, ... Read More about CloudWaitress

TouchBistro, a top-notch restaurant management system, simplifies daily operations, increases sales and impresses customers. It's fast, reliable and user-friendly with customizable add-ons ... Read More about TouchBistro

SumUp is a trusted financial technology company operating in 32 countries across three continents. We aid small business owners by making it quick, secure, and cost-effective to accept card ... Read More about SumUp

Square Point of Sale, the ultimate choice for businesses searching for an easy-to-use POS system. With its user-friendly design, you can effortlessly process transactions, track customer ... Read More about Square Point of Sale

Entry Level Pricing

  • Not Available
  • Starts from $69
  • Starts from $0 , monthly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.0/10

9.2/10

Not Available

9.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do CloudWaitress, TouchBistro, SumUp and Square Point of Sale Compare on Features?

Total Features

6 Features

10 Features

14 Features

11 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare CloudWaitress, TouchBistro, SumUp and Square Point of Sale on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • Not Available
          • $69
          • $0 , monthly
          • Not Available

          Pricing Plans

          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          CloudWaitress pricing
          TouchBistro pricing
          SumUp pricingSquare Point of Sale pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          HIPAA

          ✗ No
          ✗ No

          GDPR

          Single Sign-On (SSO)

          Multi-Factor Auth (MFA)

          Data Encryption

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🌐 Global

          CloudWaitress vs TouchBistro vs SumUp User Reviews & Rating Comparison

          User Ratings

          4.5

          (based on 518 reviews)

          Rating Distribution

          1

          0

          0

          0

          0

          246

          75

          12

          6

          74

          7627

          626

          216

          191

          1389

          0

          0

          0

          0

          0

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

          What buyers like

          • All-in-one platform
          • User-friendly interface
          • Streamlined management

          Common complaints

          • Limited to food businesses
          • May lack advanced features
          • Pricing not disclosed

          Buyer sentiment

          Users generally find TouchBistro reliable and easy to use with strong support, though some experience technical issues and support delays.

          What buyers like

          • Ease of use
          • Customer support responsiveness
          • Feature integration

          Common complaints

          • System crashes
          • Support delays

          Buyer sentiment

          Buyer sentiment is positive across 10049 reviews, with strong overall satisfaction.

          What buyers like

          • Easy integration with accounting and eCommerce platforms
          • Supports both in-person and online payments
          • No monthly subscription required

          Common complaints

          • May not suit complex restaurant or enterprise setups
          • Limited advanced POS features (e.g., detailed inventory, loyalty)

          Buyer sentiment

          Buyers generally appreciate Square POS for its ease of use and hardware integration but note limitations in advanced features and pricing clarity.

          What buyers like

          • Ease of use
          • Hardware integration
          • Inventory management

          Common complaints

          • Limited advanced features
          • Pricing transparency

          Pros and Cons

          • Simplifies online ordering and reservations.

          • Allows businesses to create custom websites easily.

          • User-friendly design enhances customer experience.

          • Limited to food service industry.

          • May not have advanced analytics features.

          • Reliable and easy to use with intuitive interface

          • Responsive and dependable customer support

          • Integrated features like Loyalty Program and Online Ordering

          • Technical glitches and system crashes impacting operations

          • Delays and challenges in resolving online ordering and payment issues

          • Supports multiple payment methods seamlessly.

          • Offers 24/7 access to financial data.

          • Cost-effective for small businesses.

          • May not scale well for larger businesses.

          • Transaction fees can add up.

          • User-friendly interface enabling quick transaction processing

          • Integrated inventory management and sales reporting

          • Mobile device compatibility and hardware options like Square Terminal

          • Limited advanced customization for complex business needs

          • Pricing details are not fully transparent and may require sales consultation

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          Booknorder

          Booknorder

          Veggie Planet

          Veggie Planet

          Itsmirchi

          Itsmirchi

          Rustle

          Rustle

          Pampas

          Pampas

          Léa French Street Food

          Léa French Street Food

          DHL

          DHL

          FLiXBUS

          FLiXBUS

          No Customers information available.

          Media and Screenshots

          Screenshots

          Admin order management

          3 Screenshots

          Settings

          7 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          4 Videos

          Expand your shortlist

          Add another option to compare side by side

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, CloudWaitress or TouchBistro?
          CloudWaitress edges out the other on user ratings (5.0 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do CloudWaitress and TouchBistro offer a free trial?
          CloudWaitress offers a free trial. TouchBistro does not.
          What is the starting price of CloudWaitress vs TouchBistro?
          CloudWaitress starts at Contact for pricing. TouchBistro starts at $69 /Month.
          What are the top alternatives to CloudWaitress?
          Top alternatives to CloudWaitress include SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail, Toast.
          What are the top alternatives to TouchBistro?
          Top alternatives to TouchBistro include SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail, Clover.

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