8.0
Spot Score
CloudWaitress Review: Is It The Right POS Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
Booknorder
Veggie Planet
ItsmirchiTrusted by many companies including Booknorder
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is CloudWaitress?
CloudWaitress is an all-in-one reservation and online ordering platform designed for food businesses. It provides a user-friendly and streamlined interface for managing deliveries, pick-ups, table reservations, and dine-ins. With this platform, restaurants, cafés, food trucks, bars, and catering businesses can easily create their own websites and handle everything online. Customers can view the breakfast, lunch, and dinner menus and check the opening and closing times set by the restaurant owners. It offers real-time order receiving on any device, dynamic sales information on the dashboard, and multiple filters for order management and customer search. Other features include online payment collection, automatic receipt printing, and an event log for staff accountability.
Pricing
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
CloudWaitress Software Demo
CloudWaitress was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider CloudWaitress
- Team types
- Individuals, Large Enterprises
Why teams choose CloudWaitress
Simplifies online ordering and reservations.
Allows businesses to create custom websites easily.
User-friendly design enhances customer experience.
Is CloudWaitress right for you?
What buyers should know before shortlisting CloudWaitress
CloudWaitress offers a comprehensive solution for food businesses looking to manage reservations and online orders efficiently. Its user-friendly design makes it accessible for various food service providers.
CloudWaitress pros and cons
- CloudWaitress pros
Simplifies online ordering and reservations.
Allows businesses to create custom websites easily.
User-friendly design enhances customer experience.
- CloudWaitress cons
Limited to food service industry.
May not have advanced analytics features.
Ready to try it?
Get started with CloudWaitress
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare CloudWaitress side-by-side with top POS Software alternatives.
What is the pricing of CloudWaitress?
CloudWaitress reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.
What buyers like
- All-in-one platform
- User-friendly interface
- Streamlined management
Common complaints
- Limited to food businesses
- May lack advanced features
- Pricing not disclosed
What users are saying
FM
Francis M
08/10/19
"A Wonderful Restaurant Software"
What do you like best about CloudWaitress? This is an amazing software that is affordable,simple and easy to use. It has a free one month trial to ...
Read more
- See if CloudWaitress fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of CloudWaitress?
Commission management is a crucial feature in software used by businesses that employ commission-based sales teams. It allows for the effici…
Discount Management is a powerful feature that allows users to easily create and manage discounts within their software. This feature allows…
Ordering Automation refers to the use of software technology to streamline and improve the order-taking process in various businesses. This…
A Restaurant POS, or Point of Sale, is a software that provides various features to help manage and streamline operations in a restaurant. T…
Sales Tracking is an essential feature that is used by businesses to monitor their sales activities and performance. It is a process that in…
The process of buying and selling actual goods and services through the internet is known as ecommerce. It entails the exchange of data or c…
CloudWaitress security and data handling
Key compliance certifications and security features for IT and security teams evaluating CloudWaitress.
Certifications
Developer & data
Alternatives to CloudWaitress
Recommended
Power up your business with Square ...
9.2
Very Good
Recommended
Unlock growth opportunities and ...
9.1
Very Good
CloudWaitress Customers
Booknorder
Veggie Planet
Itsmirchi
CloudWaitress Support Options
Frequently Asked Questions About CloudWaitress
Common questions buyers ask before choosing CloudWaitress.
CloudWaitress is a POS Software. CloudWaitress offers Restaurant POS, Ordering Automation, Commission Management, Sales Tracking, eCommerce and many more functionalities.
Buyers commonly note the following limitations of CloudWaitress: Limited to food service industry.; May not have advanced analytics features.; Pricing information may not be clear..
Some top alternatives to CloudWaitress includes SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail and Revel Systems.
CloudWaitress offers Free Trial, Freemium, Subscription pricing models
The starting price is not disclosed by CloudWaitress. You can visit CloudWaitress pricing page to get the latest pricing.
Ready to try it?
Get started with CloudWaitress
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
POS Software by Country
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].