9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Wix pros and cons
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 1-10 out of 3980
VW
Valued Wix User
06/20/24
Customer support excellent
Customer support excellent Support walked me through - answered all questions and held my hand. They double and triple checked any settings I changed and made sure it was all running.
VW
Valued Wix User Simon P
06/20/24
Customer relations are excellent
Customer relations are excellent, fast and efficient solutions, always available or contacted and solved in the shortest possible time. I have been working with them for years and they are a great business partner from the website. I highly recommend!
FB
Francesca Bondioli
06/20/24
Amazing support!
Date of experience: June 20, 2024
S
Sam
06/20/24
Feature-rich and easy to learn/use…
Feature-rich and easy to learn/use platform for web development
G
Gaz
06/20/24
Excellent Customer Care.
Excellent Customer Care.
J
Jason
06/19/24
Real customer support!
There are a lot of options out there for do-it-yourself web design. There a very few, however, that offer quality customer support with a human element. Today, I chatted with an actual person who was able to resolve a days-long issue for me in about 5 minutes. GREAT customer service!
IC
Ingrid Centurion
06/19/24
Customer loyalty is rewarded
Customer service representative was able to do me a one time courtesy as a loyal customer.
J
Jeannine
06/19/24
Friendly staff and willingness to…
Friendly staff and willingness to assist with help center issues.
J
John
06/19/24
You can always trust WiX
The reason for writing this review is not to praise Wix’s technology, but the humanized service. Before meeting Oscar, the customer service staff, I was not very confident that I would be able to get a satisfactory solution today, but in fact, I am very satisfied with the result. . I have to say that wix is a trustworthy company and I will choose wix services again in the future.
DB
DAVE BATEMAN
06/19/24
Very fast interactive response from…
Very fast interactive response from Andrew who was able to resolve my issue without to many questions
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].