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CloudCall vs OpenPhone Comparison

Last updated:

CloudCall

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions but also ensures higher data qua…

OpenPhone

4.3(84 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this powerful software. Cut down on interr…

OpenPhone leads on user satisfaction with a 4.3-star rating across 84 reviews.

CloudCall vs OpenPhone — at a glance

FeatureCloudCallOpenPhone
Rating4.3 / 5
Reviews5584
Starting priceContact for pricing$10 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalUS

Key differences between CloudCall and OpenPhone

  • Pricing: OpenPhone starts at $10 /User/Month. CloudCall pricing is not publicly listed.
  • Free trial: OpenPhone offers a free trial; CloudCall does not.
  • Deployment: CloudCall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; OpenPhone supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

CloudCall vs OpenPhone — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CloudCall - Contact Center Operations Software
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OpenPhone - New SaaS Software
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Talk to an expert

Free PDF comparison

Download this CloudCall vs OpenPhone comparison

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  • Side-by-side on pricing, features & ratings
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Biggest differences

Start here before you go deeper into features.

CloudCall

Best for

Large Enterprises, Medium Business, Small Business

OpenPhone

Best for small to mid-sized remote teams needing simple cloud phone systems.

Choose if
  • You want an easy-to-use cloud phone system accessible from anywhere.
  • You need to separate personal and professional communications clearly.
  • Your team requires basic call routing with IVR, extensions, and shared lines.
Consider alternatives if
  • Your enterprise demands highly customized or advanced telephony infrastructure.
  • You require an on-premises phone system rather than a cloud solution.

CloudCall typically suits Large Enterprises and Medium Business. OpenPhone tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions ... Read More about CloudCall

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this ... Read More about OpenPhone

Entry Level Pricing

  • Not Available
  • Starts from $10

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.3

(84)

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do CloudCall and OpenPhone Compare on Features?

Total Features

0 Features

8 Features

Unique Features

No features

No unique features

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Get Quote

Compare CloudCall and OpenPhone on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $10

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      CloudCall pricing
      OpenPhone pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      CloudCall User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      36

      14

      0

      1

      5

      1775

      182

      42

      10

      84

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Seamless integration with CRM, enhancing productivity and data accuracy.
      • Efficient remote working capabilities, allowing calls from anywhere with CRM integration.
      • Automated call logging, saving time on manual data entry.

      Common complaints

      • Lack of video calling feature, limiting communication options.
      • Issues with call quality, occasional outages, and service reliability.
      • Complex configuration setup for newcomers, increasing the learning curve.

      Buyer sentiment

      Users generally appreciate OpenPhone for its ease of use and cloud accessibility but note concerns about pricing transparency and advanced feature limitations.

      What buyers like

      • Ease of use
      • Cloud accessibility
      • Call routing features

      Common complaints

      • Pricing transparency
      • Limited advanced features

      Pros and Cons

      • Seamless CRM integration improves workflow.

      • Local presence feature enhances connection rates.

      • User-friendly design simplifies call management.

      • May not be suitable for businesses without a CRM.

      • Pricing can be a barrier for smaller companies.

      • Cloud-based access enabling remote work

      • Separation of personal and professional communication

      • Call recording and call routing features like IVR and extensions

      • Lack of publicly available pricing details

      • Potential limitations for very large enterprises

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to CloudCall and OpenPhone in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CloudCall or OpenPhone?
      OpenPhone edges out the other on user ratings (4.3 vs 0.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do CloudCall and OpenPhone offer a free trial?
      OpenPhone offers a free trial. CloudCall does not.
      What is the starting price of CloudCall vs OpenPhone?
      CloudCall starts at Contact for pricing. OpenPhone starts at $10 /User/Month.
      What are the top alternatives to CloudCall?
      Top alternatives to CloudCall include contactSPACE, uContact, Call Center Studio, Dialpad Contact Center, Convoso.
      What are the top alternatives to OpenPhone?
      Top alternatives to OpenPhone include Dialpad Talk, RingCentral Office, Vonage Business, Grasshopper, Dialpad Sell.

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