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Closer vs LivePerson vs ZoomInfo Chat Comparison

Last updated:

Closer

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Closer, a conversational platform that simplifies business communication. This all-in-one tool provides text chat, audio and video calls, presentation mode, co-browsing, and rich messaging, making it easier t…

LivePerson

3.7(214 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users to easily create activated chat…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

LivePerson leads on user satisfaction with a 3.7-star rating across 214 reviews.

Closer vs LivePerson vs ZoomInfo Chat — at a glance

FeatureCloserLivePersonZoomInfo Chat
Rating3.7 / 5
Reviews214
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalUS

Key differences between Closer and LivePerson

  • Free trial: Closer offers a free trial; LivePerson does not.
  • Deployment: Closer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; LivePerson supports SaaS/Web/Cloud.

Compare Closer vs LivePerson vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Closer - Live Chat Software
Talk to an expert
Talk to an expert
LivePerson - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Closer

Best for

Large Enterprises, Medium Business, Small Business

LivePerson

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Closer typically suits Large Enterprises and Medium Business. LivePerson tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Closer, a conversational platform that simplifies business communication. This all-in-one tool provides text chat, audio and video calls, presentation mode, co-browsing, and ... Read More about Closer

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More about LivePerson

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

8.9/10

8.2/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Closer has not given any software demo yet

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How do Closer, LivePerson and ZoomInfo Chat Compare on Features?

Total Features

9 Features

38 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Closer, LivePerson and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        Pricing information not available

        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        Closer vs LivePerson User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        182

        58

        12

        12

        45

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • All-in-one communication tool
        • Advanced routing
        • Rich messaging features

        Common complaints

        • Complex setup
        • Limited analytics
        • Pricing not disclosed

        Buyer sentiment

        Buyer sentiment is mixed to positive across 309 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Allows for managing messaging channels efficiently, including social networks and WhatsApp.
        • Customer support is approachable and responsive, providing positive experiences.
        • Empowers businesses with AI features for automating tasks and improving efficiency.

        Common complaints

        • Some users find the reporting suite cumbersome and require more user-friendly options.
        • Limited modularity in pricing may restrict access to all features.
        • Inconsistencies in product guidance and advice can be challenging for users.

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Combines multiple communication methods for flexibility.

        • Advanced routing ensures important messages are prioritized.

        • Setup may be complex for some users.

        • Analytics features could be lacking.

        • Facilitates easy bot creation for enhanced engagement.

        • Real-time management aids in effective customer support.

        • User-friendly interface ensures quick adoption.

        • Customization options may be limited.

        • Training may be required for optimal use.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Media and Screenshots

        Screenshots

        Closer screenshot

        3 Screenshots

        Connections

        2 Screenshots

        Videos

        No videos available.

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Closer or LivePerson?
        LivePerson edges out the other on user ratings (3.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Closer and LivePerson offer a free trial?
        Closer offers a free trial. LivePerson does not.
        What is the starting price of Closer vs LivePerson?
        Closer starts at Contact for pricing. LivePerson starts at Contact for pricing.
        What are the top alternatives to Closer?
        Top alternatives to Closer include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat.
        What are the top alternatives to LivePerson?
        Top alternatives to LivePerson include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat.

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