ClientSuccess vs Sidekick vs AroundDeal vs CrankWheel Comparison
ClientSuccess
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pa…
Sidekick
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Small Business
Introducing Sidekick - the perfect tool to enhance your product's user experience. With its customizable button, you can easily add contextual help tips to your product today. Say goodbye to traditional help pop-ups and…
AroundDeal
Starting at Contact for pricing
- Large Enterprises
- Medium Business
AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of high-quality, high-value prospec…
CrankWheel
Starting at $89 /Month
- Large Enterprises
- Medium Business
CrankWheel provides instant screen-sharing and helps you to quickly reduce your sales cycle by half. It can broadcast your visual presentation from your phone in just 10 seconds, simplifying the process of responding to…
ClientSuccess leads on user satisfaction with a 4.5-star rating across 229 reviews.
ClientSuccess vs Sidekick vs AroundDeal vs CrankWheel — at a glance
| Feature | ClientSuccess | Sidekick | AroundDeal | CrankWheel |
|---|---|---|---|---|
| Rating | 4.5 / 5 | — | 3.5 / 5 | 4.2 / 5 |
| Reviews | 229 | — | 73 | 6 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing | $89 /Month |
| Free trial | No | Yes | No | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Small Business, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Customer Success Software | Sales Engagement Software | Sales Intelligence Software | Sales Engagement Software |
| Platforms | SaaS/Web/Cloud | Browser Based (Cloud) | SaaS/Web/Cloud | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | — | — | Available |
| Support modes | Business Hours | Online | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, GDPR | — | — | — |
| Data residency | US | US | US | — |
Key differences between ClientSuccess and Sidekick
- Free trial: Sidekick offers a free trial; ClientSuccess does not.
- Deployment: ClientSuccess supports SaaS/Web/Cloud; Sidekick supports Browser Based (Cloud).
Compare ClientSuccess vs Sidekick vs AroundDeal vs CrankWheel — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Customer Success Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for medium to large teams needing integrated customer success and project management.
- You require automatic tracking of customer conversations to streamline communication.
- Your team benefits from personalized email automation to enhance client engagement.
- You need combined project management and sales opportunity tracking in one platform.
- You are a freelancer or solo consultant without a dedicated customer success team.
- You prefer transparent, publicly available pricing and simpler setup processes.
Large Enterprises, Small Business, Medium Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
ClientSuccess typically suits Large Enterprises and Medium Business. Sidekick tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools ... Read More about ClientSuccess | Introducing Sidekick - the perfect tool to enhance your product's user experience. With its customizable button, you can easily add contextual help tips to your product today. Say goodbye ... Read More about Sidekick | AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of ... Read More about AroundDeal | CrankWheel provides instant screen-sharing and helps you to quickly reduce your sales cycle by half. It can broadcast your visual presentation from your phone in just 10 seconds, ... Read More about CrankWheel |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | Not Available | 7.5/10 | Not Available | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | Medium BusinessLarge Enterprises | — | — | — |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |  Sidekick has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do ClientSuccess, Sidekick, AroundDeal and CrankWheel Compare on Features?
Total Features | 0 Features | 8 Features | 5 Features | 6 Features |
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Unique Features | No features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare ClientSuccess, Sidekick, AroundDeal and CrankWheel on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available | Pricing information not available | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
ClientSuccess vs Sidekick vs AroundDeal User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 4.2 (based on 6 reviews) | ||
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers generally rate ClientSuccess positively for its automation and integrated features but note concerns about pricing transparency and setup complexity. What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 154 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 6 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Peek  Mural  Centrify | No Customers information available. | No Customers information available. |  CrankWheel_customers_0  CrankWheel_customers_1  CrankWheel_customers_2 |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
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Videos |  1 Videos | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ClientSuccess or Sidekick?
- ClientSuccess edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ClientSuccess and Sidekick offer a free trial?
- Sidekick offers a free trial. ClientSuccess does not.
- What is the starting price of ClientSuccess vs Sidekick?
- ClientSuccess starts at Contact for pricing. Sidekick starts at Contact for pricing.
- What are the top alternatives to ClientSuccess?
- Top alternatives to ClientSuccess include Parlor, ProsperStack, Custify, Salesmachine, Catalyst.
- What are the top alternatives to Sidekick?
- Top alternatives to Sidekick include AroundDeal, CrankWheel, ZoomInfo Engage, SmartSupport, ClientSuccess.