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ClickDesk vs Contact At Once vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat - Which Tool Fits Your Business?

ClickDesk - Live Chat Software
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TL;DR - Quick Comparison Summary

Description

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More

"Contact At Once is the ultimate live chat platform designed for automotive and real estate industries. This comprehensive mobile messaging tool allows you to connect with your customers ... Read More

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More

Entry Level Pricing

  • Starts from $12.99 , Billed Yearly
  • Starts from $1,100
  • Starts from $19 , yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

9.1/10

8.6/10

9.3/10

User Ratings

3.8

(10)
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Software Demo

Demo

How do ClickDesk, Contact At Once, Freshdesk Messaging (Formerly Freshchat) and ZoomInfo Chat Compare on Features?

Total Features

9 Features

10 Features

8 Features

Unique Features

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        What Do ClickDesk, Contact At Once, Freshdesk Messaging (Formerly Freshchat) and ZoomInfo Chat Cost?

        Pricing Option

              Starting From

              • $12.99 , Billed Yearly
              • $1,100
              • $19 , yearly

              Pricing Plans

              • Not Available
              • Free

                Free

                • Free forever up to 10 agents

                • Chat widget on website and mobile apps

                • Team inbox

                Show more +

              • Growth

                $23

                /agent/month

                • Chat widget on the website and mobile apps

                • Team inbox

                • E-mail

                Show more +

              • Pro

                $59

                /agent/month

                • Chat widget on the website and mobile apps

                • Team inbox

                • E-mail

                Show more +

              • Browse all pricing plans

              Pricing Page

              clickdesk pricingcontact-at-once pricingfreshdesk-messaging--formerly-freshchat- pricing

              Other Details

              Organization Types supported

              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Not Available
              • Available
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              ClickDesk vs Contact At Once vs Freshdesk Messaging (Formerly Freshchat) User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              37

              Very Good

              39

              Good

              4

              Poor

              1

              Terible

              3

              Excellent

              5

              Very Good

              1

              Good

              4

              Poor

              0

              Terible

              0

              Excellent

              329

              Very Good

              289

              Good

              3

              Poor

              3

              Terible

              6

              Expert's Review generated by AI

              ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more

              No Expert ai Review available for the product

              Freshchat is consistently praised for its ease of use and seamless integration with CRM systems, making it a convenient platform for providing top-notch customer service. Users appreciate the ...Read more

              Pros and Cons

              Pros and Cons of ClickDesk

              • Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.

              • User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.

              • Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.

              • Integration with popular business applications, enhancing productivity and workflow efficiency.

              • Occasional issues with slow customer support response times, leading to delays in issue resolution.

              • Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.

              Pros and Cons of Contact At Once

              Pros and Cons of Freshdesk Messaging (Formerly Freshchat)

              • Easy to use interface, allowing for convenient access and navigation, even for non-technical users.

              • Integrated with CRM for seamless customer interactions and relationship management.

              • Combines live chat functionality with AI bot support and self-service solutions for scalable support.

              • Supports omnichannel communication and real-time assistance for enhanced customer experience.

              • Limited Marketplace options for additional apps and connectors, potentially limiting advanced functionality expansion.

              • Richness of features and customizations might be complex for new users without adequate support or guidance.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              No Integration information available.

              No Integration information available.

              List of Customers

              Customers

              Manage Protect

              Manage Protect

              Quorum

              Quorum

              Mirantis

              Mirantis

              No Customers information available.

              No Customers information available.

              Media and Screenshots

              Screenshots

              Live Chat screenshot

              4 Screenshots

              1 Screenshots

              Bot Builder screenshot

              5 Screenshots

              Videos

              video-0

              2 Videos

              video-0

              2 Videos

              video-0

              2 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Contact At Once offers Free Trial, but ClickDesk does not.

              ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

              Contact At Once is designed for Medium Business and Small Business.

              Pricing for ClickDesk Starts at $12.99/User/Month when Billed Yearly whereas for Contact At Once Starts at $1,100/Month.

              Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

              Some top alternatives to Contact At Once includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Smartchat, raychat, LinkedChat, ChatFlow247 and Let's Connect.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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