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Classy vs NeonCRM vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

Classy

4.4(133 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

Classy is a user-friendly and efficient solution for online fundraising, designed specifically for nonprofits. It allows you to quickly create personalized fundraising pages and seamlessly manage all aspects of your camp…

NeonCRM

4.3(256 reviews)

Starting at $99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NeonCRM is the perfect choice for nonprofits seeking to build impactful and efficient operations. Our cloud-based CRM provides remarkable tools customized to power the good that nonprofits do. Create donation forms, enga…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

Classy leads on user satisfaction with a 4.4-star rating across 133 reviews.

Classy vs NeonCRM vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureClassyNeonCRMBigin by Zoho CRMCreatio CRM
Rating4.4 / 54.3 / 54.6 / 5
Reviews133256243
Starting priceContact for pricing$99 /Month$7 /User/Month$40 /user/month
Free trial Yes Yes Yes No
Free version No No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryFundraising SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations5+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPRGDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSUSGlobalUnited States, United Kingdom, Australia, European Union

Key differences between Classy and NeonCRM

  • Pricing: NeonCRM starts at $99 /Month. Classy pricing is not publicly listed.
  • Target audience: Classy is built for Medium Business and Small Business, while NeonCRM targets Large Enterprises and Medium Business.
  • User satisfaction: Classy scores higher with a 4.4-star average.
  • Deployment: Classy supports SaaS/Web/Cloud; NeonCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Classy vs NeonCRM vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Fundraising Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Classy - Fundraising Software
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NeonCRM - New SaaS Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Classy

Best for nonprofits seeking easy, Salesforce-integrated fundraising management.

Choose if
  • You need a user-friendly platform for quick setup of nonprofit campaigns.
  • Your organization relies on Salesforce and wants seamless integration.
  • You require detailed reporting and data export for fundraising insights.
Consider alternatives if
  • You are a large enterprise with complex, multifaceted fundraising needs.
  • You need extensive out-of-the-box integrations beyond Salesforce.

NeonCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

Classy typically suits Medium Business and Small Business. NeonCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Classy is a user-friendly and efficient solution for online fundraising, designed specifically for nonprofits. It allows you to quickly create personalized fundraising pages and seamlessly ... Read More about Classy

NeonCRM is the perfect choice for nonprofits seeking to build impactful and efficient operations. Our cloud-based CRM provides remarkable tools customized to power the good that nonprofits ... Read More about NeonCRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Not Available
  • Starts from $99
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

Not Available

Not Available

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.36

(133)

4.27

(256)

Best Company Size

1-50 employees51-500 employees
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Classy

No key benefits available yet.

NeonCRM

No key benefits available yet.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

Classy

No best-fit guidance available yet.

NeonCRM

No best-fit guidance available yet.

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

Classy

No alternatives guidance available yet.

NeonCRM

No alternatives guidance available yet.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

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How do Classy, NeonCRM, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

7 Features

12 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Classy, NeonCRM, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • Not Available
          • $99
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Not Available
          • Not Available
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          Pricing information not available

          NeonCRM pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🇺🇸 US
          🇺🇸 US

          Classy vs NeonCRM vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          94

          37

          7

          2

          3

          152

          87

          15

          9

          3

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyers generally appreciate Classy for its ease of use and Salesforce integration but note concerns about pricing transparency and feature depth for larger organizations.

          What buyers like

          • Ease of use
          • Salesforce integration
          • Reporting and analytics

          Common complaints

          • Pricing transparency
          • Limited advanced features

          Buyer sentiment

          Buyer sentiment is positive across 266 reviews, with strong overall satisfaction.

          What buyers like

          • Tailored for nonprofits
          • Cloud-based technology
          • Comprehensive donor management

          Common complaints

          • Limited features for for-profits
          • Can be complex for new users
          • Pricing may be high for small nonprofits

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • User-friendly interface for quick campaign setup

          • Strong Salesforce integration

          • Detailed reporting and data export capabilities

          • Pricing not publicly available, requiring sales contact

          • Limited information on advanced customization options

          • Comprehensive tools tailored for nonprofit needs

          • User-friendly interface for managing operations

          • Cloud-based for easy access and reliability

          • May not suit for-profit organizations

          • Complexity may deter new users

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Classy, NeonCRM, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          No Customers information available.

          Pathways Community Centers

          Pathways Community Centers

          Social Works

          Social Works

          The University of Chicago Institute of Politics

          The University of Chicago Institute of Politics

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          Classy screenshot

          3 Screenshots

          Workflow

          3 Screenshots

          Videos

          video-0

          1 Videos

          video-0

          3 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Classy or NeonCRM?
          Classy edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Classy and NeonCRM offer a free trial?
          Yes, both Classy and NeonCRM offer a free trial.
          What is the starting price of Classy vs NeonCRM?
          Classy starts at Contact for pricing. NeonCRM starts at $99 /Month.
          What are the top alternatives to Classy?
          Top alternatives to Classy include Donation Spring, Online Charity Auction Software, OneCause, Fundraising Report Card, NeonCRM.
          What are the top alternatives to NeonCRM?
          Top alternatives to NeonCRM include Bigin by Zoho CRM, Creatio CRM, SalesCRM, Soffront CRM, Qualified.