CircleLoop vs Grasshopper Comparison
CircleLoop
Starting at $6.45 /User/Month
- Free Trial
- Freelancers / Consultants
- Medium Business
CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with…
Grasshopper
Starting at Contact for pricing
- Small Business
the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a voicemail message, and allow to play…
CircleLoop leads on user satisfaction with a 4.1-star rating across 149 reviews.
CircleLoop vs Grasshopper — at a glance
| Feature | CircleLoop | Grasshopper |
|---|---|---|
| Rating | 4.1 / 5 | 3.5 / 5 |
| Reviews | 149 | 38 |
| Starting price | $6.45 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Medium Business, Small Business | Small Business |
| Category | Call Center Software | VoIP Providers |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android |
| API | — | — |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | GDPR | — |
| Data residency | Global | — |
Key differences between CircleLoop and Grasshopper
- Pricing: CircleLoop starts at $6.45 /User/Month. Grasshopper pricing is not publicly listed.
- Free trial: CircleLoop offers a free trial; Grasshopper does not.
- Target audience: CircleLoop is built for Freelancers / Consultants and Medium Business, while Grasshopper targets Small Business.
- User satisfaction: CircleLoop scores higher with a 4.1-star average.
- Deployment: CircleLoop supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Grasshopper supports SaaS/Web/Cloud, Mobile - Android.
CircleLoop vs Grasshopper — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Free PDF comparison
Download this CircleLoop vs Grasshopper comparison
Get the full side-by-side as a PDF — these picks plus the top Call Center Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Affordable, easy-to-use call center software for small to mid-sized enterprises.
- You need a cost-effective alternative to traditional phone systems with integrated real-time KPI reporting.
- Your team values quick, seamless setup with personalized configurations and a user-friendly interface.
- You are a small to medium business (up to 100 employees) in SaaS, consulting, or fintech sectors.
- Your organization is a large enterprise with complex call center requirements needing high reliability.
- You require highly dependable call forwarding and minimal call drops for critical communications.
Best for small businesses needing cost-effective, simple phone communication solutions.
- You want separate work and personal phone numbers on one device.
- You need reliable call forwarding and voicemail transcription features.
- Your team values an easy-to-use, low-complexity communication tool.
- Your business requires advanced texting and contact management capabilities.
- You operate in areas with unreliable cellular service causing call drops.
CircleLoop: Affordable, easy-to-use call center software for small to mid-sized enterprises. Grasshopper: Best for small businesses needing cost-effective, simple phone communication solutions.
Description | CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an ... Read More about CircleLoop | the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a ... Read More about Grasshopper |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
SpotScoreWhat's this? ↗ | 9.1/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-100 employees | 1-50 employees51-200 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Smooth Communication: CircleLoop lets your team use a unified communication platform, allowing you to make and receive calls from anywhere. Enjoy the flexibility of remote work without compromising on connectivity.
- Cost-Effective Solution: By eliminating the need for traditional phone systems, CircleLoop offers a budget-friendly alternative that reduces overhead costs while maintaining high-quality service. You'll appreciate the savings that come with modern technology.
- User-Friendly Interface: The intuitive design makes it easy for your team to get started quickly, minimizing the learning curve. Whether you're an administrator or an executive, you’ll find managing calls and settings straightforward and efficient.
No key benefits available yet.
Best fit
- 1 to 100 employees
- SaaS, Consulting, Martech, and Fintech
- likely to hold job titles such as Sales Managers, Account Executives, Business Development Representatives, and Customer Support Representatives
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Lacks integrated CRM and advanced analytics — teams needing deeper customer insights typically layer in Salesforce or Tableau
- High-volume call centers need unlimited calling plans or per-minute rates below CircleLoop's standard pricing to stay cost-competitive
- Multi-region operations require lower international calling rates and broader country coverage than CircleLoop currently offers
No alternatives guidance available yet.
Software Demo
Demo |  Grasshopper has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do CircleLoop and Grasshopper Compare on Features?
Total Features | 10 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare CircleLoop and Grasshopper on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
|---|---|---|
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | — |
CircleLoop User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate CircleLoop's affordability and customer support but express concerns about recent service reliability and call quality issues. What buyers like
Common complaints
| Buyer sentiment Users appreciate Grasshopper's cost-effectiveness and ease of use for small business communication but note issues with call reliability and limited texting features. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Forbes  Wall Street Journal  Fox Business |
|---|
Media and Screenshots
Screenshots |  6 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  3 Videos | No videos available. |
Top Alternatives to CircleLoop and Grasshopper in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Voip Providers
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, CircleLoop or Grasshopper?
- CircleLoop edges out the other on user ratings (4.1 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do CircleLoop and Grasshopper offer a free trial?
- CircleLoop offers a free trial. Grasshopper does not.
- What is the starting price of CircleLoop vs Grasshopper?
- CircleLoop starts at $6.45 /User/Month. Grasshopper starts at Contact for pricing.
- What are the top alternatives to CircleLoop?
- Top alternatives to CircleLoop include Nextiva, Dialer360, CloudTalk, HoduCC, Call Center Studio.
- What are the top alternatives to Grasshopper?
- Top alternatives to Grasshopper include CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business, Vodia PBX.