ChatWork vs Trillian Comparison
ChatWork
Starting at Contact for pricing
- Large Enterprises
- Medium Business
ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made simpler by ChatWork which empo…
Trillian
Starting at $3.33 /Month
- Large Enterprises
- Medium Business
Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to communicate with them regardle…
ChatWork leads on user satisfaction with a 4.5-star rating across 46 reviews.
ChatWork vs Trillian — at a glance
| Feature | ChatWork | Trillian |
|---|---|---|
| Rating | 4.5 / 5 | — |
| Reviews | 46 | — |
| Starting price | Contact for pricing | $3.33 /Month |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | — | Available |
| Support modes | Online | Online |
| Certifications | GDPR | — |
| Data residency | Global | Global |
Key differences between ChatWork and Trillian
- Pricing: Trillian starts at $3.33 /Month. ChatWork pricing is not publicly listed.
- Deployment: ChatWork supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Trillian supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
ChatWork vs Trillian — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for small to medium teams needing fast, simple business messaging and task logging.
- You want a straightforward, low-complexity messaging tool for internal and customer communication.
- Your team benefits from quick task acceptance and activity logging via messages.
- You operate a small or medium-sized business without need for complex workflows.
- Your company requires highly customizable or enterprise-grade workflow automation.
- You need advanced project management features or detailed pricing transparency.
Large Enterprises, Medium Business, Small Business
ChatWork typically suits Large Enterprises and Medium Business. Trillian tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made ... Read More about ChatWork | Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to ... Read More about Trillian |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Trillian has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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Compare ChatWork and Trillian on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
ChatWork User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate ChatWork's simplicity and speed for business messaging but note limited advanced features and unclear pricing. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  SOR  New Pig  ProtoCall |
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Media and Screenshots
Screenshots |  1 Screenshots |  5 Screenshots |
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Videos |  2 Videos | No videos available. |
Top Alternatives to ChatWork and Trillian in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ChatWork or Trillian?
- ChatWork edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ChatWork and Trillian offer a free trial?
- Neither ChatWork nor Trillian currently lists a free trial.
- What is the starting price of ChatWork vs Trillian?
- ChatWork starts at Contact for pricing. Trillian starts at $3.33 /Month.
- What are the top alternatives to ChatWork?
- Top alternatives to ChatWork include Slack, Glip, Google Chat, uShare.to, Hibox.
- What are the top alternatives to Trillian?
- Top alternatives to Trillian include Google Chat, HCL Sametime, Output Messenger, Dialog, Office Chat.