ChatWork vs Speakap Comparison
ChatWork
Starting at Contact for pricing
- Large Enterprises
- Medium Business
ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made simpler by ChatWork which empo…
Speakap
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Speakap is business instant messaging software for local, regional and global companies wanting to communicate with their clients. Speakap Web Client lets user have private conversations with colleagues from any computer…
Speakap leads on user satisfaction with a 4.4-star rating across 35 reviews.
ChatWork vs Speakap — at a glance
| Feature | ChatWork | Speakap |
|---|---|---|
| Rating | 4.3 / 5 | 4.4 / 5 |
| Reviews | 41 | 35 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | Online | Online |
| Certifications | GDPR | — |
| Data residency | Global | Global |
Key differences between ChatWork and Speakap
- User satisfaction: Speakap scores higher with a 4.4-star average.
- Deployment: ChatWork supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Speakap supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
ChatWork vs Speakap — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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ChatWork vs Speakap: Biggest differences
Start here before you go deeper into features.
Best for small to medium teams needing fast, simple business messaging and task logging.
- You want a straightforward, low-complexity messaging tool for internal and customer communication.
- Your team benefits from quick task acceptance and activity logging via messages.
- You operate a small or medium-sized business without need for complex workflows.
- Your company requires highly customizable or enterprise-grade workflow automation.
- You need advanced project management features or detailed pricing transparency.
Large Enterprises, Medium Business, Small Business
ChatWork typically suits Large Enterprises and Medium Business. Speakap tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made ... Read More about ChatWork | Speakap is business instant messaging software for local, regional and global companies wanting to communicate with their clients. Speakap Web Client lets user have private conversations ... Read More about Speakap |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ChatWork and Speakap Compare on Features?
Total Features | 6 Features | 3 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ChatWork and Speakap on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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ChatWork vs Speakap: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
ChatWork vs Speakap Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
ChatWork User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate ChatWork's simplicity and speed for business messaging but note limited advanced features and unclear pricing. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 55 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
ChatWork and Speakap Customers
Customers | No Customers information available. |  McDonalds  WISAG  Kinepolis |
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Media and Screenshots
Screenshots |  1 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  2 Videos |  2 Videos |
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Related Blogs and Articles for Business Instant Messaging Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ChatWork or Speakap?
- Speakap edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ChatWork and Speakap offer a free trial?
- Neither ChatWork nor Speakap currently lists a free trial.
- What is the starting price of ChatWork vs Speakap?
- ChatWork starts at Contact for pricing. Speakap starts at Contact for pricing.
- What are the top alternatives to ChatWork?
- Top alternatives to ChatWork include talkspirit, Hibox, Edworking, Microsoft Kaizala, Output Messenger.
- What are the top alternatives to Speakap?
- Top alternatives to Speakap include Minsh, imBee, Givitas, Sameroom, Appinall.