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Chaport vs SmartCOMM vs ZoomInfo Chat Comparison

Last updated:

Chaport

4.8(17 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Medium Business
  • Small Business

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries…

SmartCOMM

4.9(10 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

SmartCOMM is a platform that simplifies customer communication and helps businesses drive up revenues. It allows for two-way conversations with customers, providing high customer satisfaction and efficient channels. With…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

SmartCOMM leads on user satisfaction with a 4.9-star rating across 10 reviews.

Chaport vs SmartCOMM vs ZoomInfo Chat — at a glance

FeatureChaportSmartCOMMZoomInfo Chat
Rating4.8 / 54.9 / 5
Reviews1710
Starting price$15 /User/MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSUS

Key differences between Chaport and SmartCOMM

  • Pricing: Chaport starts at $15 /User/Month. SmartCOMM pricing is not publicly listed.
  • Free trial: Chaport offers a free trial; SmartCOMM does not.
  • Target audience: Chaport is built for Medium Business and Small Business, while SmartCOMM targets Large Enterprises and Medium Business.
  • User satisfaction: SmartCOMM scores higher with a 4.9-star average.
  • Deployment: Chaport supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; SmartCOMM supports SaaS/Web/Cloud.

Compare Chaport vs SmartCOMM vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Chaport - Live Chat Software
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SmartCOMM - Live Chat Software
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Chaport, SmartCOMM vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Chaport

Best for

Medium Business, Small Business

SmartCOMM

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Chaport typically suits Medium Business and Small Business. SmartCOMM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can ... Read More about Chaport

SmartCOMM is a platform that simplifies customer communication and helps businesses drive up revenues. It allows for two-way conversations with customers, providing high customer ... Read More about SmartCOMM

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.9/10

7.9/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.82

(17)

4.9

(10)
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Software Demo

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How do Chaport, SmartCOMM and ZoomInfo Chat Compare on Features?

Total Features

8 Features

5 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Chaport, SmartCOMM and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • Free

          • 1 operator

          • Unlimited chats & websites

          • 30-day chat history

          Show more +

        • Premium

          • Includes features of Free plan, plus

          • 1 year chat history

          • Auto-invitations

          Show more +

        • Business

          • Includes features of Premium plan, plus

          • Unlimited chat history

          • Custom bots (1000 bot chats / month per operator)

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Chaport pricing

        Pricing information not available

        ZoomInfo Chat pricing

        Chaport, SmartCOMM vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Chaport, SmartCOMM vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        Chaport vs SmartCOMM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        16

        1

        0

        0

        0

        20

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 17 reviews, with consistently positive feedback.

        What buyers like

        • Ease of use and interface, making it simple for both novice and experienced users.
        • Affordable pricing with various plans, including a free option, suitable for businesses of all sizes.
        • Rich feature set, including chatbots, analytics, CRM integrations, and reliable service, enhancing customer support capabilities.

        Common complaints

        • Limited customization options may restrict tailoring the platform to specific needs.
        • Occasional technical glitches and limited advanced reporting features.
        • Comparatively higher pricing than some competitors and limited integration options.

        Buyer sentiment

        Buyer sentiment is very strong across 20 reviews, with consistently positive feedback.

        What buyers like

        • Two-way communication
        • Document collaboration
        • Online approval processes

        Common complaints

        • Limited features for larger teams
        • Basic analytics
        • Not suitable for complex queries

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Multi-channel support enhances customer engagement.

        • Real-time chat capabilities improve response times.

        • Automatic invitations boost interaction rates.

        • Setup can be complex and time-consuming.

        • Training may be necessary for effective use.

        • Two-way communication enhances customer engagement.

        • Document collaboration streamlines team efforts.

        • Online approval processes improve efficiency.

        • Limited features may not meet larger team needs.

        • Basic analytics could be insufficient for some users.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Chaport, SmartCOMM, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Bot Widget

        10 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        Alternatives to Chaport, SmartCOMM, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Chaport or SmartCOMM?
        SmartCOMM edges out the other on user ratings (4.9 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Chaport and SmartCOMM offer a free trial?
        Chaport offers a free trial. SmartCOMM does not.
        What is the starting price of Chaport vs SmartCOMM?
        Chaport starts at $15 /User/Month. SmartCOMM starts at Contact for pricing.
        What are the top alternatives to Chaport?
        Top alternatives to Chaport include ZoomInfo Chat, Respond.io, Lime Talk, ChatGen, WebGreeter.
        What are the top alternatives to SmartCOMM?
        Top alternatives to SmartCOMM include ZoomInfo Chat, RingCentral Engage Digital, RumbleTalk, REVE Chat, MyLiveChat.