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Chaport vs NinChat vs ZoomInfo Chat Comparison

Last updated:

Chaport

4.8(17 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Medium Business
  • Small Business

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries…

NinChat

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing NinChat - the ultimate chat solution for businesses. With a focus on secure communication, customizable features, and multi-device compatibility, NinChat helps businesses enhance their customer service experi…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Chaport leads on user satisfaction with a 4.8-star rating across 17 reviews.

Chaport vs NinChat vs ZoomInfo Chat — at a glance

FeatureChaportNinChatZoomInfo Chat
Rating4.8 / 5——
Reviews17——
Starting price$15 /User/MonthContact for pricingContact for pricing
Free trial Yes Yes No
Free version No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations——1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Mobile - WindowsSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
Certifications——SOC 2
Data residencyGlobalGlobalUS

Key differences between Chaport and NinChat

  • Pricing: Chaport starts at $15 /User/Month. NinChat pricing is not publicly listed.
  • Target audience: Chaport is built for Medium Business and Small Business, while NinChat targets Large Enterprises and Medium Business.
  • Deployment: Chaport supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; NinChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Mobile - Windows.

Compare Chaport vs NinChat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Chaport - Live Chat Software
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NinChat - Live Chat Software
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Chaport, NinChat vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Chaport

Best for

Medium Business, Small Business

NinChat

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Chaport typically suits Medium Business and Small Business. NinChat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can ... Read More about Chaport

Introducing NinChat - the ultimate chat solution for businesses. With a focus on secure communication, customizable features, and multi-device compatibility, NinChat helps businesses ... Read More about NinChat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.9/10

8.5/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.82

(17)
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How do Chaport, NinChat and ZoomInfo Chat Compare on Features?

Total Features

8 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Chaport, NinChat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • Free

          • 1 operator

          • Unlimited chats & websites

          • 30-day chat history

          Show more +

        • Premium

          • Includes features of Free plan, plus

          • 1 year chat history

          • Auto-invitations

          Show more +

        • Business

          • Includes features of Premium plan, plus

          • Unlimited chat history

          • Custom bots (1000 bot chats / month per operator)

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Chaport pricing
        NinChat pricing
        ZoomInfo Chat pricing

        Chaport, NinChat vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Chaport, NinChat vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        —
        —

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Chaport vs NinChat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        16

        1

        0

        0

        0

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 17 reviews, with consistently positive feedback.

        What buyers like

        • Ease of use and interface, making it simple for both novice and experienced users.
        • Affordable pricing with various plans, including a free option, suitable for businesses of all sizes.
        • Rich feature set, including chatbots, analytics, CRM integrations, and reliable service, enhancing customer support capabilities.

        Common complaints

        • Limited customization options may restrict tailoring the platform to specific needs.
        • Occasional technical glitches and limited advanced reporting features.
        • Comparatively higher pricing than some competitors and limited integration options.

        What buyers like

        • Secure communication
        • Customizable features
        • Multi-device compatibility

        Common complaints

        • Complex setup process
        • Limited advanced features
        • Not suitable for very small teams

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Multi-channel support enhances customer engagement.

        • Real-time chat capabilities improve response times.

        • Automatic invitations boost interaction rates.

        • Setup can be complex and time-consuming.

        • Training may be necessary for effective use.

        • Focus on secure communication enhances user trust.

        • Customizable features allow for tailored experiences.

        • Multi-device compatibility improves accessibility.

        • Setup can be complex and time-consuming.

        • Limited advanced features may not meet all needs.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Chaport, NinChat, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Bot Widget

        10 Screenshots

        screenshots

        5 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

        Alternatives to Chaport, NinChat, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Chaport or NinChat?
        Chaport edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
        Do Chaport and NinChat offer a free trial?
        Yes, both Chaport and NinChat offer a free trial.
        What is the starting price of Chaport vs NinChat?
        Chaport starts at $15 /User/Month. NinChat starts at Contact for pricing.
        What are the top alternatives to Chaport?
        Top alternatives to Chaport include ZoomInfo Chat, Respond.io, Lime Talk, ChatGen, WebGreeter.
        What are the top alternatives to NinChat?
        Top alternatives to NinChat include ZoomInfo Chat, WhosOn, Callbell, tawk.to, Crisp.