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Centiment vs SurveyBox Comparison

Last updated:

Centiment

4.9(187 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Centiment is software that allows small businesses and individuals to collect, organize, and instantly view feedback from anyone in their organization or from their customers. Using Instagram's API Centiment now allow us…

SurveyBox

4.2(81 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SurveyBox is an online survey software. It collects feedback and/ or survey responses from a set of respondents based on user criteria. SurveyBox survey software is used to collect social media comments, opinions, and li…

Centiment leads on user satisfaction with a 4.9-star rating across 187 reviews.

Centiment vs SurveyBox — at a glance

FeatureCentimentSurveyBox
Rating4.9 / 54.2 / 5
Reviews18781
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
Certifications
Data residencyUSUS

Key differences between Centiment and SurveyBox

  • Free trial: SurveyBox offers a free trial; Centiment does not.
  • User satisfaction: Centiment scores higher with a 4.9-star average.
  • Deployment: Centiment supports SaaS/Web/Cloud; SurveyBox supports SaaS/Web/Cloud.

Centiment vs SurveyBox — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Centiment - Survey/ User Feedback Software
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SurveyBox - Survey/ User Feedback Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Centiment

Best for

Large Enterprises, Medium Business, Small Business

SurveyBox

Best for

Large Enterprises, Medium Business, Small Business

Centiment typically suits Large Enterprises and Medium Business. SurveyBox tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Centiment is software that allows small businesses and individuals to collect, organize, and instantly view feedback from anyone in their organization or from their customers. Using ... Read More about Centiment

SurveyBox is an online survey software. It collects feedback and/ or survey responses from a set of respondents based on user criteria. SurveyBox survey software is used to collect social ... Read More about SurveyBox

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

8.4/10

7.7/10

User Ratings

Based on verified Spotsaas reviews

4.2

(81)
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How do Centiment and SurveyBox Compare on Features?

Total Features

11 Features

7 Features

Unique Features

No unique features

No unique features

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Compare Centiment and SurveyBox on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Centiment pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Centiment User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 187 reviews)

      4.2

      (based on 81 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 187 reviews, with consistently positive feedback.

      What buyers like

      • Instant feedback collection
      • User-friendly interface
      • Utilizes Instagram API

      Common complaints

      • Limited to Instagram users
      • Less suitable for large enterprises
      • Basic analytics features

      Buyer sentiment

      Buyer sentiment is positive across 81 reviews, with strong overall satisfaction.

      What buyers like

      • Customizable surveys
      • Supports multimedia
      • Multiple question types

      Common complaints

      • Can be complex to set up
      • Limited free features
      • May require technical skills

      Pros and Cons

      • Centiment's integration with Instagram allows for effortless feedback collection.

      • The user-friendly interface makes it accessible for all users.

      • It efficiently organizes feedback for easy analysis.

      • Limited to feedback from Instagram users.

      • May not scale well for larger organizations.

      • Highly customizable, allowing for tailored surveys to meet specific needs.

      • Supports multimedia content, enhancing engagement with respondents.

      • Integration with social media expands feedback collection avenues.

      • Setup can be complicated for non-technical users.

      • Free version may have limited features.

      List of Customers

      Customers

      Walmart

      Walmart

      Stanford University

      Stanford University

      BMW

      BMW

      No Customers information available.

      Top Alternatives to Centiment and SurveyBox in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Centiment or SurveyBox?
      Centiment edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Centiment and SurveyBox offer a free trial?
      SurveyBox offers a free trial. Centiment does not.
      What is the starting price of Centiment vs SurveyBox?
      Centiment starts at Contact for pricing. SurveyBox starts at Contact for pricing.
      What are the top alternatives to Centiment?
      Top alternatives to Centiment include SmartSurvey, QuestionPro, SurveySparrow, Feedbacks, Couchsurvey.
      What are the top alternatives to SurveyBox?
      Top alternatives to SurveyBox include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, Couchsurvey.

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