Calltracks vs CallView 360 Comparison
Calltracks
Starting at Contact for pricing
- Individuals
- Large Enterprises
Calltracks is an inbound call tracking software that tracks exactly how much incoming calls business receives. With Calltracks user can identify which marketing efforts are driving the most calls & sales. Plus, custom sc…
CallView 360
Starting at Contact for pricing
- Large Enterprises
- Medium Business
CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…
CallView 360 leads on user satisfaction with a 4.8-star rating across 4 reviews.
SpotSaaS Analysis
CalltracksCallView 360
The core difference between Calltracks and CallView 360 lies in CallView 360's specific focus on providing deep integration with Microsoft Dynamics CRM for call centers, making it ideal for medium to large businesses in that sector. Calltracks, while not explicitly defined, may cater to a broader audience or different use cases not specified in the provided information.
Who should pick which
- Potentially versatile solution for various business needs:
- Lacks detailed target audience information:
- No listed pricing or company size recommendations:
- May appeal to businesses seeking general call tracking features:
- Not specifically tailored for call centers:
- Information on integration capabilities is unclear:
- Best suited for medium to large call centers:
- Offers deep integration with Microsoft Dynamics CRM:
- Provides detailed inbound call data including caller ID:
- Ideal for businesses requiring comprehensive call metadata:
- Targets users needing advanced call tracking solutions:
- Pricing information is not provided:
Calltracks vs CallView 360 — at a glance
| Feature | Calltracks | CallView 360 |
|---|---|---|
| Rating | 4.2 / 5 | 4.8 / 5 |
| Reviews | 46 | 4 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Inbound Call Tracking Software | Inbound Call Tracking Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | — | — |
| Data residency | US | US |
Key differences between Calltracks and CallView 360
- Target audience: Calltracks is built for Individuals and Large Enterprises, while CallView 360 targets Large Enterprises and Medium Business.
- User satisfaction: CallView 360 scores higher with a 4.8-star average.
- Deployment: Calltracks supports SaaS/Web/Cloud; CallView 360 supports SaaS/Web/Cloud.
Calltracks vs CallView 360 — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Individuals, Large Enterprises, Medium Business
Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.
- You operate a medium to large call center using Microsoft Dynamics CRM.
- You require detailed inbound call data including caller ID and call metadata.
- You need accurate call detection powered by acoustical analysis algorithms.
- Your organization does not use Microsoft Dynamics CRM as your CRM platform.
- You are a small business without dedicated call center infrastructure or technical resources.
Calltracks typically suits Individuals and Large Enterprises. CallView 360 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Calltracks is an inbound call tracking software that tracks exactly how much incoming calls business receives. With Calltracks user can identify which marketing efforts are driving the most ... Read More about Calltracks | CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360 |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Calltracks and CallView 360 on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
|---|---|---|
Data Residency | 🇺🇸 US | 🇺🇸 US |
Calltracks User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 14 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Freshegg  Lookers  Northgate | No Customers information available. |
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Media and Screenshots
Videos |  2 Videos |  1 Videos |
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Top Alternatives to Calltracks and CallView 360 in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Calltracks or CallView 360?
- CallView 360 edges out the other on user ratings (4.8 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Calltracks and CallView 360 offer a free trial?
- Neither Calltracks nor CallView 360 currently lists a free trial.
- What is the starting price of Calltracks vs CallView 360?
- Calltracks starts at Contact for pricing. CallView 360 starts at Contact for pricing.
- What are the top alternatives to Calltracks?
- Top alternatives to Calltracks include CallTrackingMetrics, CallView 360, calltrak, TeleCapture, Analytic Call Tracking.
- What are the top alternatives to CallView 360?
- Top alternatives to CallView 360 include ResponseTap, AvidTrak, Calltracks, calltrak, TeleCapture.