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Calltracks vs CallRoot Comparison

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Calltracks

4.2(46 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Calltracks is an inbound call tracking software that tracks exactly how much incoming calls business receives. With Calltracks user can identify which marketing efforts are driving the most calls & sales. Plus, custom sc…

CallRoot

3.3(6 reviews)

Starting at $49 /Month

  • Large Enterprises
  • Medium Business

CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using CallRoot user can view detailed int…

Calltracks leads on user satisfaction with a 4.2-star rating across 46 reviews.

Calltracks vs CallRoot — at a glance

FeatureCalltracksCallRoot
Rating4.2 / 53.3 / 5
Reviews466
Starting priceContact for pricing$49 /Month
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
Certifications
Data residencyUSUS

Key differences between Calltracks and CallRoot

  • Pricing: CallRoot starts at $49 /Month. Calltracks pricing is not publicly listed.
  • Target audience: Calltracks is built for Individuals and Large Enterprises, while CallRoot targets Large Enterprises and Medium Business.
  • User satisfaction: Calltracks scores higher with a 4.2-star average.
  • Deployment: Calltracks supports SaaS/Web/Cloud; CallRoot supports SaaS/Web/Cloud.

Calltracks vs CallRoot — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Calltracks - Inbound Call Tracking Software
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CallRoot - Inbound Call Tracking Software
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Biggest differences

Start here before you go deeper into features.

Calltracks

Best for

Individuals, Large Enterprises, Medium Business

CallRoot

Best for

Large Enterprises, Medium Business, Small Business

Calltracks typically suits Individuals and Large Enterprises. CallRoot tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Calltracks is an inbound call tracking software that tracks exactly how much incoming calls business receives. With Calltracks user can identify which marketing efforts are driving the most ... Read More about Calltracks

CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using ... Read More about CallRoot

Entry Level Pricing

  • Not Available
  • Starts from $49

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.2

(46)

3.3

(6)
Get pricing help
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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Compare Calltracks and CallRoot on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $49

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Calltracks pricing
      CallRoot pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Calltracks User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      4

      9

      1

      0

      0

      1

      1

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 14 reviews, with strong overall satisfaction.

      What buyers like

      • Tracks marketing effectiveness
      • Custom scripts for follow-ups
      • Easy to use

      Common complaints

      • Limited advanced features
      • Basic reporting options
      • May require additional tools

      Buyer sentiment

      Buyer sentiment is mixed across 3 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Automatic call tracking
      • Detailed success rates
      • Source tracking

      Common complaints

      • Limited to inbound calls
      • Basic reporting features
      • May require setup time

      Pros and Cons

      • Effective tracking of marketing efforts

      • Custom scripts enhance follow-up capabilities

      • User-friendly interface for easy navigation

      • Limited advanced features may restrict growth

      • Basic reporting may not meet all needs

      • Automatic tracking for ease of use

      • Detailed insights into call success rates

      • Limited features for outbound calls

      • Basic reporting may not meet all needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Freshegg

      Freshegg

      Lookers

      Lookers

      Northgate

      Northgate

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      New  Callroot Contact

      5 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Calltracks and CallRoot in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Calltracks or CallRoot?
      Calltracks edges out the other on user ratings (4.2 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Calltracks and CallRoot offer a free trial?
      Neither Calltracks nor CallRoot currently lists a free trial.
      What is the starting price of Calltracks vs CallRoot?
      Calltracks starts at Contact for pricing. CallRoot starts at $49 /Month.
      What are the top alternatives to Calltracks?
      Top alternatives to Calltracks include CallTrackingMetrics, CallView 360, calltrak, TeleCapture, Analytic Call Tracking.
      What are the top alternatives to CallRoot?
      Top alternatives to CallRoot include ResponseTap, PhoneWagon, AvidTrak, Calltracks, CallView 360.

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