Compare CallTools vs RingCentral Contact Center

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	CallTools (243) Get Quote Get Quote	RingCentral Contact Center (50) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill ... Read More	RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.1/10	Not Available
User Ratings	4.9 (45)	3.7 (105)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	10 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Installed - Mac Mobile - iOS Installed - Windows Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Mac Mobile - iOS Installed - Windows Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.9 (based on 45 reviews)	3.7 (based on 105 reviews)
Rating Distribution	Excellent 238 Very Good 4 Good 0 Poor 0 Terible 1	Excellent 27 Very Good 10 Good 8 Poor 4 Terible 1
Expert's Review generated by AI	CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, ...Read more	RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more
Pros and Cons	Efficient automation features save valuable time and enhance productivity. Customization options empower users to tailor the system to their unique needs seamlessly. Stellar customer support team that is ready to assist at every turn. Intuitive and user-friendly interface for effortless navigation. The richness of features and customizations can be intimidating and complex for newcomers without proper support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.	Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility. Easy accessibility and remote functionality, making it convenient for remote work and connectivity. Customizable features, call recording, and various communication options (phone, fax, video, text). Centralized directory for easy access to contacts. Inconsistent call quality, dropouts, and connectivity issues at times. Complex features like call transfers and minor bugs can be challenging to navigate.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	monday.com 4.5 (14486 reviews) Shape Salesforce 4.3 (31400 reviews)	Trello 4.3 (34350 reviews) Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews)

Media and Screenshots

Screenshots	8 Screenshots	No screenshots available.
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Nextiva 4.4 HoduCC 3.8 ChaseData 4.6	Dialer360 3.8 uContact 4.9 HoduCC 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither CallTools nor RingCentral Contact Center offers a free trial.

CallTools is designed for Large Enterprises, Medium Business and Small Business.

RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing details for both CallTools and RingCentral Contact Center are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to CallTools includes Nextiva, HoduCC, ChaseData, Call Center Studio, TelebuHub, Truly, Aircall, Mojo Dialer, CallCenterHosting Predictive Dialer and My Hotline.

Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare CallTools vs RingCentral Contact Center

CallTools

RingCentral Contact Center

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure