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CallAction vs iSalesCRM vs Bigin by Zoho CRM Comparison

Last updated:

CallAction

5.0(24 reviews)

Starting at $139 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

CallAction is issue based inbound call tracking software for businesses that want to grow their inbound sales and shorten sales cycles. This cloud-based software tracks caller information, and stores it for later analysi…

iSalesCRM

4.5(194 reviews)

Starting at $40

  • Large Enterprises
  • Medium Business

iSalesCRM is a web-based customer relationship management software. It is designed specifically for small and midsize companies, freelancers, sales consultants or anyone else who works in an environment where they are re…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

CallAction leads on user satisfaction with a 5.0-star rating across 24 reviews.

CallAction vs iSalesCRM vs Bigin by Zoho CRM — at a glance

FeatureCallActioniSalesCRMBigin by Zoho CRM
Rating5.0 / 54.5 / 54.3 / 5
Reviews24194119
Starting price$139 /Month$40$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryInbound Call Tracking SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
Certifications
Data residencyUSUSGlobal

Key differences between CallAction and iSalesCRM

  • Pricing: CallAction starts at $139 /Month, while iSalesCRM starts at $40.
  • Free trial: CallAction offers a free trial; iSalesCRM does not.
  • User satisfaction: CallAction scores higher with a 5.0-star average.
  • Deployment: CallAction supports SaaS/Web/Cloud; iSalesCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare CallAction vs iSalesCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CallAction - Inbound Call Tracking Software
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iSalesCRM - CRM Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

CallAction

Best for inbound sales teams needing detailed caller insights and tracking.

Choose if
  • You require accurate tracking of inbound caller information to boost sales.
  • Your team needs insights on caller origin and repeat customer status.
  • You want cloud-based software accessible for remote sales and marketing teams.
Consider alternatives if
  • Your business has little or no inbound call volume to track.
  • You need outbound call tracking capabilities alongside inbound tracking.

iSalesCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

CallAction typically suits Large Enterprises and Medium Business. iSalesCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CallAction is issue based inbound call tracking software for businesses that want to grow their inbound sales and shorten sales cycles. This cloud-based software tracks caller information, ... Read More about CallAction

iSalesCRM is a web-based customer relationship management software. It is designed specifically for small and midsize companies, freelancers, sales consultants or anyone else who works in ... Read More about iSalesCRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $139
  • Starts from $40
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

Not Available

8.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
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Get pricing help

Software Demo

Demo

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How do CallAction, iSalesCRM and Bigin by Zoho CRM Compare on Features?

Total Features

0 Features

5 Features

10 Features

Unique Features

No features

No unique features

No unique features

Get Quote
Get Quote

Compare CallAction, iSalesCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $139
        • $40
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        CallAction pricing
        iSalesCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        CallAction vs iSalesCRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        2

        0

        0

        0

        0

        19

        4

        0

        0

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users rate CallAction highly for its effective inbound call tracking and insightful caller data, though detailed user feedback is limited.

        What buyers like

        • Call tracking accuracy
        • Caller data insights
        • Cloud-based accessibility

        Common complaints

        • Pricing transparency
        • Integration information

        Buyer sentiment

        Buyer sentiment is very strong across 24 reviews, with consistently positive feedback.

        What buyers like

        • Highly effective drip marketing for automated emails and text campaigns, saving time and ensuring follow-ups.
        • User-friendly and intuitive interface, with minimal learning curve, supported by tutorials and responsive customer support.
        • Centralized organization of leads, allowing easy categorization, tagging, and tracking of sales pipelines.

        Common complaints

        • Limited flexibility in features compared to competitors, occasionally at a higher cost.
        • Some users find customization options lacking or limited for advanced needs.
        • Marketplace for integrations beyond basics is not expansive, potentially restricting scalability.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Accurate tracking of caller information

        • Insight into caller origin and repeat status

        • Cloud-based accessibility for remote teams

        • Lack of publicly available pricing details

        • Limited information on integration capabilities

        • Designed specifically for small businesses.

        • Easy to navigate and use.

        • Web-based access allows flexibility.

        • Limited features for larger organizations.

        • Basic reporting may not meet all needs.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Drip Campaigns

        1 Screenshots

        iSalesCRM screenshot

        3 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, CallAction or iSalesCRM?
        CallAction edges out the other on user ratings (5.0 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do CallAction and iSalesCRM offer a free trial?
        CallAction offers a free trial. iSalesCRM does not.
        What is the starting price of CallAction vs iSalesCRM?
        CallAction starts at $139 /Month. iSalesCRM starts at $40.
        What are the top alternatives to CallAction?
        Top alternatives to CallAction include iSalesCRM, Truly, AvidTrak, CallView 360, Outleads.
        What are the top alternatives to iSalesCRM?
        Top alternatives to iSalesCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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