NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Call Tracker vs 800.com Comparison

Last updated:

Call Tracker

4.7(42 reviews)

Starting at $37 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Call Tracker is a simple and powerful Call Tracking Software for business solution. This software, adds a layer of intelligence to the call tracking process by automating the recording and workflow management of inbound…

800.com

4.7(435 reviews)

Starting at $19 /Month

  • Large Enterprises
  • Medium Business

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics…

Call Tracker vs 800.com — at a glance

FeatureCall Tracker800.com
Rating4.7 / 54.7 / 5
Reviews42435
Starting price$37 /Month$19 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS
APIAvailable
Support modesOnlineBusiness Hours, Online
Data residencyUSUS

Key differences between Call Tracker and 800.com

  • Pricing: Call Tracker starts at $37 /Month, while 800.com starts at $19 /Month.
  • Free trial: Call Tracker offers a free trial; 800.com does not.
  • Deployment: Call Tracker supports SaaS/Web/Cloud; 800.com supports SaaS/Web/Cloud, Mobile - iOS.

Call Tracker vs 800.com — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Call Tracker - Inbound Call Tracking Software
Talk to an expert
Talk to an expert
800.com - Inbound Call Tracking Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Call Tracker

Best for small to medium businesses automating inbound call tracking and marketing attribution.

Choose if
  • You need to automate recording and workflow management of inbound call data
  • You want to link call data automatically to marketing campaigns and lead sources
  • You aim to reduce manual paperwork and streamline sales cycles efficiently
Consider alternatives if
  • Your company has low inbound call volume and limited call tracking needs
  • You require highly customizable call analytics workflows or advanced integrations

800.com

Best for detailed inbound call tracking with competitive benchmarking analytics.

Choose if
  • You need highly detailed inbound call data for large or mid-sized teams.
  • You want built-in analytics to benchmark call performance against competitors.
  • You require insights into your largest accounts and sales opportunities.
Consider alternatives if
  • You are a freelancer or very small business with minimal call volume.
  • You lack dedicated staff to manage and analyze complex call data setups.

Call Tracker: Best for small to medium businesses automating inbound call tracking and marketing attribution. 800.com: Best for detailed inbound call tracking with competitive benchmarking analytics.

Description

Call Tracker is a simple and powerful Call Tracking Software for business solution. This software, adds a layer of intelligence to the call tracking process by automating the recording and ... Read More about Call Tracker

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed ... Read More about 800.com

Entry Level Pricing

  • Starts from $37
  • Starts from $19 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.7

(42)

Best Company Size

Small BusinessMedium Business
51-500 employees500+ employees
Get pricing help
Get pricing help

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Compare Call Tracker and 800.com on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $37
      • $19 , Billed Yearly

      Pricing Plans

      • Not Available
      • Personal

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Unlimited

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Pro

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      Pricing Page

      Call Tracker pricing
      800.com pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Call Tracker User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      16

      5

      0

      0

      0

      296

      43

      10

      1

      6

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the software's ease of use and automation capabilities, though pricing transparency and advanced features are noted as areas for improvement.

      What buyers like

      • Automation of call data management
      • Integration with marketing campaign tracking
      • Reduction of manual workload

      Common complaints

      • Pricing transparency
      • Limited advanced customization

      Buyer sentiment

      Buyers generally praise 800.com for its detailed call tracking and analytics capabilities, though some note concerns about pricing transparency and setup complexity.

      What buyers like

      • Detailed call data
      • Analytics and benchmarking
      • Insight into key accounts

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Pros and Cons

      • Automates recording and workflow management of inbound call data

      • Integrates location, marketing campaign, and lead source tracking

      • Reduces manual manpower and paperwork

      • Lack of detailed pricing information may complicate budgeting

      • Limited information on advanced customization or integrations

      • Highly detailed inbound call data and analytics

      • Ability to benchmark performance against competitors

      • Insightful reporting on largest accounts and opportunities

      • No publicly available pricing information

      • Potentially complex setup for smaller teams

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Linkedin

      Linkedin

      Zendesk

      Zendesk

      Akamai

      Akamai

      Media and Screenshots

      Screenshots

      Call-Tracker-Agency-Dashboard

      4 Screenshots

      No screenshots available.

      Top Alternatives to Call Tracker and 800.com in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Call Tracker or 800.com?
      Call Tracker and 800.com are closely matched with equal user ratings of 4.7. The right choice depends on your team size, budget, and specific Inbound Call Tracking Software needs.
      Do Call Tracker and 800.com offer a free trial?
      Call Tracker offers a free trial. 800.com does not.
      What is the starting price of Call Tracker vs 800.com?
      Call Tracker starts at $37 /Month. 800.com starts at $19 /Month.
      What are the top alternatives to Call Tracker?
      Top alternatives to Call Tracker include ResponseTap, Calltracks, CallView 360, calltrak, TeleCapture.
      What are the top alternatives to 800.com?
      Top alternatives to 800.com include ResponseTap, PhoneWagon, AvidTrak, CallView 360, calltrak.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.