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C2CRM vs Bitrix24 Comparison

Last updated:

C2CRM

4.6(49 reviews)

Starting at $37 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

C2CRM is the most complete CRM software package available for growing businesses. Our web-based solution takes care of your sales, marketing, and customer service with a full suite of integrated solutions that can work s…

Bitrix24

4.2(400 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…

C2CRM leads on user satisfaction with a 4.6-star rating across 49 reviews.

C2CRM vs Bitrix24 — at a glance

FeatureC2CRMBitrix24
Rating4.6 / 54.2 / 5
Reviews49400
Starting price$37 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareBusiness Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API—Available
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2GDPR
Data residencyUSGlobal

Key differences between C2CRM and Bitrix24

  • Pricing: C2CRM starts at $37 /User/Month. Bitrix24 pricing is not publicly listed.
  • User satisfaction: C2CRM scores higher with a 4.6-star average.
  • Deployment: C2CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

C2CRM vs Bitrix24 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

C2CRM - CRM Software
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Bitrix24
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C2CRM vs Bitrix24: Biggest differences

Start here before you go deeper into features.

C2CRM

Best for

Large Enterprises, Medium Business, Small Business

Bitrix24

Best all-in-one CRM and project management for SMBs needing flexible workflows.

Choose if
  • You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
  • Your teams require a single platform combining customer management, project tracking, and internal communication.
  • You want flexible customization options to adapt the software to diverse and evolving business needs.
Consider alternatives if
  • You need a lightweight, minimal feature set for simple workflows without complexity.
  • Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.

C2CRM typically suits Large Enterprises and Medium Business. Bitrix24 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

C2CRM is the most complete CRM software package available for growing businesses. Our web-based solution takes care of your sales, marketing, and customer service with a full suite of ... Read More about C2CRM

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24

Entry Level Pricing

  • Starts from $37
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

8.7/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.56

(49)

4.24

(400)

Best Company Size

—
1-50 employees51-500 employees
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Software Demo

Demo

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How do C2CRM and Bitrix24 Compare on Features?

Total Features

9 Features

8 Features

Unique Features

No unique features

No unique features

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Compare C2CRM and Bitrix24 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $37
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      C2CRM pricing
      Bitrix24 pricing

      C2CRM vs Bitrix24: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      C2CRM vs Bitrix24 Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✗ No
      ✗ No

      GDPR

      —
      ✓ Yes

      Single Sign-On (SSO)

      —
      ✓ Yes

      Multi-Factor Auth (MFA)

      —
      ✓ Yes

      Data Encryption

      —
      ✓ Yes

      Audit Logs

      —
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      C2CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      46

      12

      0

      1

      0

      251

      122

      28

      8

      13

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 59 reviews, with consistently positive feedback.

      What buyers like

      • Customizable to specific industry and organizational needs, covering diverse workflow types.
      • Onboarding and training are structured to minimize time-to-productivity for new users.
      • Manages sales, marketing, and customer service in a single platform.

      Common complaints

      • Platform can slow down under heavy usage or when loading large datasets.
      • Beginner resources like detailed user manuals and guides are limited, leading to a steep learning curve for newcomers.
      • Limited social media integrations and basic prospect valuation tools, which could hinder advanced marketing efforts.

      Buyer sentiment

      Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues.

      What buyers like

      • Feature-rich all-in-one platform
      • Ease of use
      • Flexibility and customization

      Common complaints

      • Complexity for new users
      • Technical bugs and stability issues

      Pros and Cons

      • Integrated solutions streamline sales and marketing efforts.

      • Robust lead tracking enhances sales opportunities.

      • User-friendly interface encourages adoption.

      • May require training to fully utilize features.

      • Limited mobile access can hinder on-the-go use.

      • Comprehensive all-in-one platform combining CRM, project management, and collaboration tools

      • Intuitive and user-friendly interface with minimal training required

      • Flexible customization options adapting to diverse business needs

      • Steep learning curve due to overwhelming number of features for new users

      • Occasional technical bugs impacting platform stability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used C2CRM or Bitrix24? Tell buyers what actually differs.

      C2CRM and Bitrix24 Customers

      Customers

      Verizon

      Verizon

      Dean Foods

      Dean Foods

      No Customers information available.

      Media and Screenshots

      Screenshots

      Dashboard

      2 Screenshots

      screenshots

      17 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to C2CRM and Bitrix24 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, C2CRM or Bitrix24?
      C2CRM edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do C2CRM and Bitrix24 offer a free trial?
      Yes, both C2CRM and Bitrix24 offer a free trial.
      What is the starting price of C2CRM vs Bitrix24?
      C2CRM starts at $37 /User/Month. Bitrix24 starts at Contact for pricing.
      What are the top alternatives to C2CRM?
      Top alternatives to C2CRM include Bigin by Zoho CRM, Creatio CRM, Freshsales, FIVE CRM, GreenRope.
      What are the top alternatives to Bitrix24?
      Top alternatives to Bitrix24 include FlowWright, Function Point, SWELLEnterprise, vCita, Ninox Database.