Bitrix24 vs SmartSuite Comparison
Bitrix24
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…
SmartSuite
Starting at $0 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Get your business running smoothly with SmartSuite - a versatile all-in-one platform. With a focus on collaboration, this Work Management solution empowers teams to effectively plan, track, and manage various workflows,…
Bitrix24 leads on user satisfaction with a 3.9-star rating across 876 reviews.
Bitrix24 vs SmartSuite — at a glance
| Feature | Bitrix24 | SmartSuite |
|---|---|---|
| Rating | 3.9 / 5 | — |
| Reviews | 876 | — |
| Starting price | Contact for pricing | $0 /user/month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Management Software | Workforce Management Software |
| Integrations | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | GDPR | SOC 2, GDPR |
| Data residency | Global | — |
Key differences between Bitrix24 and SmartSuite
- Pricing: SmartSuite starts at $0 /user/month. Bitrix24 pricing is not publicly listed.
- Deployment: Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; SmartSuite supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Bitrix24 vs SmartSuite — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best all-in-one CRM and project management for SMBs needing flexible workflows.
- You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
- Your teams require a single platform combining customer management, project tracking, and internal communication.
- You want flexible customization options to adapt the software to diverse and evolving business needs.
- You need a lightweight, minimal feature set for simple workflows without complexity.
- Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.
Large Enterprises, Medium Business, Small Business
Bitrix24 typically suits Large Enterprises and Medium Business. SmartSuite tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24 | Get your business running smoothly with SmartSuite - a versatile all-in-one platform. With a focus on collaboration, this Work Management solution empowers teams to effectively plan, track, ... Read More about SmartSuite |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Bitrix24 and SmartSuite Compare on Features?
Total Features | 8 Features | 0 Features |
|---|---|---|
Unique Features | No unique features | No features |
Get Quote | Get Quote |
Compare Bitrix24 and SmartSuite on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | — |
Bitrix24 User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers | No Customers information available. |  Berkeley  Kansas  Apple Bank |
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Media and Screenshots
Screenshots |  17 Screenshots | No screenshots available. |
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Videos |  3 Videos |  1 Videos |
Top Alternatives to Bitrix24 and SmartSuite in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Bitrix24 or SmartSuite?
- Bitrix24 edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Bitrix24 and SmartSuite offer a free trial?
- Yes, both Bitrix24 and SmartSuite offer a free trial.
- What is the starting price of Bitrix24 vs SmartSuite?
- Bitrix24 starts at Contact for pricing. SmartSuite starts at $0 /user/month.
- What are the top alternatives to Bitrix24?
- Top alternatives to Bitrix24 include Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect.
- What are the top alternatives to SmartSuite?
- Top alternatives to SmartSuite include BambooHR, Workday HCM, Smartsheet, monday.com, Asana.