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Compare Billbooks vs SherpaDesk vs Zendesk Support vs Zoho Desk

Billbooks
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Overview

Description

Billbooks is an easy to use, easy to learn software to create professional looking invoices and estimates. With Billbooks you can markup PDFs, create templates for faster invoicing, send ... Read More

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.7/10

8.9/10

User Ratings

4.5

(34)
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Software Demo

Demo

Features

Total Features

17 Features

39 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $9
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          19

          Very Good

          7

          Good

          2

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more

          Pros and Cons
          • SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency.

          • The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff.

          • SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing.

          • The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person.

          • SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs.

          • As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          CNBC

          CNBC

          Web Designer

          Web Designer

          Tech Crunch

          Tech Crunch

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Tickets

          1 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Billbooks and SherpaDesk offer a Free Trial.

          Billbooks is designed for Individuals, Freelancers, Medium Business and Small Business.

          SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of SherpaDesk begins at $9per Tech, while pricing details for Billbooks are unavailable.

          Some top alternatives to Billbooks includes Invoiced, InvoiceBerry, ReliaBills, Invoice2go, BillingPlatform, BillQuick, Billin, InvoiceApp, Stripe Invoicing and Billogram.

          Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].