BigPanda vs OnPage vs TaskCall Comparison
BigPanda
Starting at Contact for pricing
- Large Enterprises
- Medium Business
BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. Whether it is a workplace viol…
OnPage
Starting at $13.99 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all si…
TaskCall
Starting at $9 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
TaskCall is an incident response and management system for IT and DevOps. It automates the response process so incidents can be resolved in the fastest possible time.
OnPage leads on user satisfaction with a 4.5-star rating across 308 reviews.
BigPanda vs OnPage vs TaskCall — at a glance
| Feature | BigPanda | OnPage | TaskCall |
|---|---|---|---|
| Rating | 4.0 / 5 | 4.5 / 5 | — |
| Reviews | 90 | 308 | — |
| Starting price | Contact for pricing | $13.99 /User/Month | $9 /User/Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Incident Management Software | Incident Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR | — |
| Data residency | Global | US | US |
Key differences between BigPanda and OnPage
- Pricing: OnPage starts at $13.99 /User/Month. BigPanda pricing is not publicly listed.
- Free trial: OnPage offers a free trial; BigPanda does not.
- User satisfaction: OnPage scores higher with a 4.5-star average.
- Deployment: BigPanda supports SaaS/Web/Cloud; OnPage supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare BigPanda vs OnPage vs TaskCall — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for IT teams needing fast, collaborative critical incident management.
- You require strong alert correlation to quickly identify root causes.
- Your teams need a unified platform for cross-team incident escalation.
- You are a medium or large enterprise with flexible, configurable workflows.
- You need extensive report customization and calendar integrations.
- You want a simple, out-of-the-box solution with minimal learning curve.
Best for reliable, easy-to-use incident alerts with minimal training needed.
- You need a simple, streamlined incident management tool for small to medium teams.
- Your team requires dependable, timely notifications integrated with user devices.
- You value responsive 24/7 customer support to quickly resolve issues.
- Your organization demands extensive customization of notification sounds and alert responses.
- You require highly granular alert routing and complex response workflows.
Large Enterprises, Medium Business, Small Business
BigPanda: Best for IT teams needing fast, collaborative critical incident management. OnPage: Best for reliable, easy-to-use incident alerts with minimal training needed.
Description | BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. ... Read More about BigPanda | OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training ... Read More about OnPage | TaskCall is an incident response and management system for IT and DevOps. It automates the response process so incidents can be resolved in the fastest possible time. |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.5/10 | 8.9/10 | 7.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Medium BusinessLarge Enterprises | Small BusinessMedium Business | — |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |
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How do BigPanda, OnPage and TaskCall Compare on Features?
Total Features | 6 Features | 15 Features | 9 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare BigPanda, OnPage and TaskCall on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | — |
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HIPAA | — | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes | — |
ISO 27001 | ✓ Yes | — | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes | — |
Audit Logs | ✓ Yes | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US | 🇺🇸 US |
BigPanda vs OnPage User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights BigPanda's effective alert correlation and incident management, though some users note areas for improvement in customization and usability. What buyers like
Common complaints
| Buyer sentiment Users generally praise OnPage for its reliability, ease of use, and effective urgent notifications, though some report issues with alert customization and occasional glitches. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Rise Broadband  TiVo  Autodesk | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots |  3 Screenshots |  6 Screenshots |
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Videos |  3 Videos |  2 Videos |  4 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Incident Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, BigPanda or OnPage?
- OnPage edges out the other on user ratings (4.5 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do BigPanda and OnPage offer a free trial?
- OnPage offers a free trial. BigPanda does not.
- What is the starting price of BigPanda vs OnPage?
- BigPanda starts at Contact for pricing. OnPage starts at $13.99 /User/Month.
- What are the top alternatives to BigPanda?
- Top alternatives to BigPanda include Freshservice, PagerDuty, Opsgenie, Moogsoft, AlertOps.
- What are the top alternatives to OnPage?
- Top alternatives to OnPage include Freshservice, VictorOps, Amixr, AlertOps, Spike.sh.