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Bigin by Zoho CRM vs Salesmate Comparison

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Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Salesmate

4.3(103 reviews)

Starting at $12 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Salesmate CRM is an all-in-one cloud based software for modern sales teams. It is designed to help you close more deals and increase your revenue. The system will streamline your sales process, deliver accurate analytics…

Bigin by Zoho CRM leads on user satisfaction with a 4.6-star rating across 294 reviews.

Bigin by Zoho CRM vs Salesmate — at a glance

FeatureBigin by Zoho CRMSalesmate
Rating4.6 / 54.3 / 5
Reviews294103
Starting price$7 /User/Month$12 /User/Month
Free trial Yes Yes
Free version No No
Best forSmall BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
Certifications
Data residencyGlobalUS

Key differences between Bigin by Zoho CRM and Salesmate

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month, while Salesmate starts at $12 /User/Month.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while Salesmate targets Large Enterprises and Medium Business.
  • User satisfaction: Bigin by Zoho CRM scores higher with a 4.6-star average.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Salesmate supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Bigin by Zoho CRM vs Salesmate — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Salesmate

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM typically suits Small Business. Salesmate tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Salesmate CRM is an all-in-one cloud based software for modern sales teams. It is designed to help you close more deals and increase your revenue. The system will streamline your sales ... Read More about Salesmate

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Starts from $12 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.0/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)
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Software Demo

Demo

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How do Bigin by Zoho CRM and Salesmate Compare on Features?

Total Features

10 Features

9 Features

Unique Features

No unique features

No unique features

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Compare Bigin by Zoho CRM and Salesmate on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • $12 , Billed Yearly

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Starter

        • Contacts, Companies, Deals

        • Email Sync, Tracking & Templates

        • Multiple Pipeline Management

        Show more +

      • Growth

        • Includes features of Starter plan, plus

        • Product Management

        • Goal Management

        Show more +

      • Boost

        • Includes features of Growth plan, plus

        • Team Management

        • Increased Team Inbox Limits

        Show more +

      • Browse all pricing plans

      Pricing Page

      Bigin by Zoho CRM pricing
      Salesmate pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      204

      66

      7

      1

      1

      62

      13

      2

      0

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

      What buyers like

      • Simple design with a short learning curve — accessible for non-technical users.
      • Pricing targets startups and small businesses with core CRM features at low cost.
      • Pipeline management and workflow automation reduce manual steps in sales processes.

      Common complaints

      • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
      • Lacks advanced features needed by larger enterprises or complex workflows.
      • Customer support availability is inconsistent, affecting issue resolution during critical moments.

      Buyer sentiment

      Buyer sentiment is positive across 80 reviews, with strong overall satisfaction.

      What buyers like

      • Includes email tracking, automated workflows, and pipeline management in one CRM.
      • Interface requires minimal technical expertise, accessible to first-time users.
      • Lower price point than major competitors, well-suited for small and medium businesses.

      Common complaints

      • Mobile app has limited functionality; linking contacts and deals requires manual steps.
      • Some users report slow loading times and repetitive notifications.
      • 10MB document attachment limit and no HIPAA compliance restrict use in regulated industries.

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • Streamlines sales processes with automation features.

      • Offers detailed analytics for informed decision-making.

      • Integrates communication tools for better engagement.

      • May require time to fully utilize all features.

      • Pricing can be a barrier for smaller businesses.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Bigin by Zoho CRM or Salesmate? Tell buyers what actually differs.

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Skytop Business Loans LLC

      Skytop Business Loans LLC

      Faciliteq

      Faciliteq

      Zora Zamecnikova

      Zora Zamecnikova

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Voice

      6 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      4 Videos

      Top Alternatives to Bigin by Zoho CRM and Salesmate in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or Salesmate?
      Bigin by Zoho CRM edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and Salesmate offer a free trial?
      Yes, both Bigin by Zoho CRM and Salesmate offer a free trial.
      What is the starting price of Bigin by Zoho CRM vs Salesmate?
      Bigin by Zoho CRM starts at $7 /User/Month. Salesmate starts at $12 /User/Month.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
      What are the top alternatives to Salesmate?
      Top alternatives to Salesmate include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.