NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Bigin by Zoho CRM vs Firmao CRM Comparison

Last updated:

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Firmao CRM

5.0(5 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized manufacturing, service and sales co…

Firmao CRM leads on user satisfaction with a 5.0-star rating across 5 reviews.

Bigin by Zoho CRM vs Firmao CRM — at a glance

FeatureBigin by Zoho CRMFirmao CRM
Rating4.3 / 55.0 / 5
Reviews1195
Starting price$7 /User/Month$19 /User/Month
Free trial Yes Yes
Free version No No
Best forSmall BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
Certifications
Data residencyGlobalUS

Key differences between Bigin by Zoho CRM and Firmao CRM

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month, while Firmao CRM starts at $19 /User/Month.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while Firmao CRM targets Large Enterprises and Medium Business.
  • User satisfaction: Firmao CRM scores higher with a 5.0-star average.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Firmao CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Bigin by Zoho CRM vs Firmao CRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

*sponsored

Firmao CRM - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Firmao CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM typically suits Small Business. Firmao CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized ... Read More about Firmao CRM

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Starts from $19 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

8.4/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help

Software Demo

Demo

No software demo available

Firmao CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Bigin by Zoho CRM and Firmao CRM Compare on Features?

Total Features

10 Features

23 Features

Unique Features

No unique features

No unique features

Get Quote

Compare Bigin by Zoho CRM and Firmao CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • $19 , Billed Yearly

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Standard

        • CRM - Customer Relationship Management

        • E-mail integration

        • VAT invoices, bills and receipts

        Show more +

      • Professional

        • Includes features of Standard plan, plus

        • Defining custom fields for your data

        • Chat, Livechat and Callback

        Show more +

      • Enterprise

        • Includes features of Professional plan, plus

        • Customizations (paid extra)

        • Google Calendar integration

        Show more +

      Pricing Page

      Bigin by Zoho CRM pricing
      Firmao CRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      204

      66

      7

      1

      1

      81

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Buyer sentiment

      Buyer sentiment is very strong across 81 reviews, with consistently positive feedback.

      What buyers like

      • Streamlines business operations with integrated features such as CRM, invoicing, project management, and inventory control.
      • Intuitive and user-friendly interface, accessible even for non-technical users and requiring minimal training.
      • Extensive customization options, allowing businesses to tailor workflows, dashboards, and reports to their specific needs.

      Common complaints

      • Limited integration options compared to competitors, affecting advanced connectivity and functionalities.
      • Modest learning curve for certain advanced features, potentially overwhelming for first-time users.
      • Room for improvement in reporting capabilities, particularly for advanced analytics.

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • Comprehensive tool for various departments

      • Quick customization to fit business needs

      • User-friendly interface for easy adoption

      • Might be overwhelming for very small businesses

      • Customization may require initial setup time

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      LiveAgent

      LiveAgent

      Smash IT Buck

      Smash IT Buck

      FindMyCRM

      FindMyCRM

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Firmao CRM

      2 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Bigin by Zoho CRM and Firmao CRM in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or Firmao CRM?
      Firmao CRM edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and Firmao CRM offer a free trial?
      Yes, both Bigin by Zoho CRM and Firmao CRM offer a free trial.
      What is the starting price of Bigin by Zoho CRM vs Firmao CRM?
      Bigin by Zoho CRM starts at $7 /User/Month. Firmao CRM starts at $19 /User/Month.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
      What are the top alternatives to Firmao CRM?
      Top alternatives to Firmao CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.