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Bigin by Zoho CRM vs Firmao CRM Comparison

Last updated:

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Firmao CRM

5.0(5 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized manufacturing, service and sales co…

Firmao CRM leads on user satisfaction with a 5.0-star rating across 5 reviews.

Bigin by Zoho CRM vs Firmao CRM — at a glance

FeatureBigin by Zoho CRMFirmao CRM
Rating4.6 / 55.0 / 5
Reviews2945
Starting price$7 /User/Month$19 /User/Month
Free trial Yes Yes
Free version No No
Best forSmall BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
Certifications
Data residencyGlobalUS

Key differences between Bigin by Zoho CRM and Firmao CRM

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month, while Firmao CRM starts at $19 /User/Month.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while Firmao CRM targets Large Enterprises and Medium Business.
  • User satisfaction: Firmao CRM scores higher with a 5.0-star average.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Firmao CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Bigin by Zoho CRM vs Firmao CRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Firmao CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM typically suits Small Business. Firmao CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized ... Read More about Firmao CRM

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Starts from $19 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.0/10

8.4/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)
Get pricing help

Software Demo

Demo

No software demo available

Firmao CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Bigin by Zoho CRM and Firmao CRM Compare on Features?

Total Features

10 Features

23 Features

Unique Features

No unique features

No unique features

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Compare Bigin by Zoho CRM and Firmao CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • $19 , Billed Yearly

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Standard

        • CRM - Customer Relationship Management

        • E-mail integration

        • VAT invoices, bills and receipts

        Show more +

      • Professional

        • Includes features of Standard plan, plus

        • Defining custom fields for your data

        • Chat, Livechat and Callback

        Show more +

      • Enterprise

        • Includes features of Professional plan, plus

        • Customizations (paid extra)

        • Google Calendar integration

        Show more +

      Pricing Page

      Bigin by Zoho CRM pricing
      Firmao CRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      204

      66

      7

      1

      1

      81

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

      What buyers like

      • Simple design with a short learning curve — accessible for non-technical users.
      • Pricing targets startups and small businesses with core CRM features at low cost.
      • Pipeline management and workflow automation reduce manual steps in sales processes.

      Common complaints

      • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
      • Lacks advanced features needed by larger enterprises or complex workflows.
      • Customer support availability is inconsistent, affecting issue resolution during critical moments.

      Buyer sentiment

      Buyer sentiment is very strong across 81 reviews, with consistently positive feedback.

      What buyers like

      • Integrates CRM, invoicing, project management, and inventory control in one platform.
      • Accessible interface requires minimal training, even for non-technical users.
      • Extensive customization options let businesses tailor workflows, dashboards, and reports to specific needs.

      Common complaints

      • Limited integration options compared to competitors, affecting advanced connectivity and functionalities.
      • Learning curve for certain advanced features, potentially overwhelming for first-time users.
      • Reporting capabilities need improvement, particularly for advanced analytics.

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • Comprehensive tool for various departments

      • Quick customization to fit business needs

      • User-friendly interface for easy adoption

      • Might be overwhelming for very small businesses

      • Customization may require initial setup time

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Bigin by Zoho CRM or Firmao CRM? Tell buyers what actually differs.

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      LiveAgent

      LiveAgent

      Smash IT Buck

      Smash IT Buck

      FindMyCRM

      FindMyCRM

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Firmao CRM

      2 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Bigin by Zoho CRM and Firmao CRM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or Firmao CRM?
      Firmao CRM edges out the other on user ratings (5.0 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and Firmao CRM offer a free trial?
      Yes, both Bigin by Zoho CRM and Firmao CRM offer a free trial.
      What is the starting price of Bigin by Zoho CRM vs Firmao CRM?
      Bigin by Zoho CRM starts at $7 /User/Month. Firmao CRM starts at $19 /User/Month.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
      What are the top alternatives to Firmao CRM?
      Top alternatives to Firmao CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.