BigCommerce vs Campaign Monitor vs Moosend vs SMTP Comparison
BigCommerce
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce software gives the tools to design s…
Campaign Monitor
Starting at $10.80 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Campaign Monitor is a web and email marketing application that allows users to design and send marketing campaigns through the internet. Users use it to communicate with website visitors, create e-newsletters, build data…
Moosend
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly training, Moosend makes it easy to cr…
SMTP
Starting at Contact for pricing
- Individuals
- Freelancers / Consultants
SMTP was built to solve the challenges of sending email from devices behind restrictive firewalls or communicating directly with a server over SMTP. It features multiple design elements and components that have been opti…
BigCommerce leads on user satisfaction with a 3.6-star rating across 569 reviews.
BigCommerce vs Campaign Monitor vs Moosend vs SMTP — at a glance
| Feature | BigCommerce | Campaign Monitor | Moosend | SMTP |
|---|---|---|---|---|
| Rating | 3.6 / 5 | — | 4.3 / 5 | 4.3 / 5 |
| Reviews | 569 | — | 416 | 11 |
| Starting price | Contact for pricing | $10.80 /month | Contact for pricing | Contact for pricing |
| Free trial | No | Yes | No | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Individuals, Freelancers / Consultants, Large Enterprises |
| Category | Ecommerce Software | Email Marketing Software | Email Marketing Software | Transactional Email Software |
| Integrations | — | 10+ apps | — | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Online | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR | GDPR | — |
| Data residency | Global | US | US | US |
Key differences between BigCommerce and Campaign Monitor
- Pricing: Campaign Monitor starts at $10.80 /month. BigCommerce pricing is not publicly listed.
- Free trial: Campaign Monitor offers a free trial; BigCommerce does not.
- Target audience: BigCommerce is built for Large Enterprises and Medium Business, while Campaign Monitor targets Freelancers / Consultants and Large Enterprises.
- Deployment: BigCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Campaign Monitor supports SaaS/Web/Cloud.
Compare BigCommerce vs Campaign Monitor vs Moosend vs SMTP — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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BigCommerce, Campaign Monitor, Moosend vs SMTP: Biggest differences
Start here before you go deeper into features.
Best for medium to large ecommerce businesses needing customizable storefronts.
- You require a flexible platform combining hosted and self-hosted ecommerce solutions.
- Your team values robust product management with customizable themes and order handling.
- You want exceptional, responsive real human customer support for complex store setups.
- You are a small business seeking a simple, minimal setup ecommerce solution.
- Your business depends heavily on a wide variety of third-party apps and integrations.
Best for marketers seeking polished email design with strong segmentation and delivery.
- You need an easy drag-and-drop email builder with professional templates.
- You want advanced audience segmentation and behavioral targeting capabilities.
- Your team values reliable inbox deliverability and anti-spam measures.
- You require extensive multi-channel marketing automation beyond email campaigns.
- You have a large subscriber list and need a cost-effective solution at scale.
Large Enterprises, Medium Business, Small Business
Individuals, Freelancers / Consultants, Large Enterprises
BigCommerce: Best for medium to large ecommerce businesses needing customizable storefronts. Campaign Monitor: Best for marketers seeking polished email design with strong segmentation and delivery.
Description | Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More about BigCommerce | Campaign Monitor is a web and email marketing application that allows users to design and send marketing campaigns through the internet. Users use it to communicate with website visitors, ... Read More about Campaign Monitor | Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly ... Read More about Moosend | SMTP was built to solve the challenges of sending email from devices behind restrictive firewalls or communicating directly with a server over SMTP. It features multiple design elements and ... Read More about SMTP |
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SpotScoreWhat's this? ↗ | 9.6/10 | 9.4/10 | 8.8/10 | 7.2/10 |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 51-500 employees500+ employees | 1-50 employees51-500 employees | 1 to 500 employees | 50 to 500 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- User-Friendly Interface: Campaign Monitor offers a clean and intuitive design, making it easy for team members at all levels to create and manage email campaigns without extensive training. You’ll appreciate how quickly you can get started.
- Powerful Segmentation & Personalization: With advanced segmentation tools, you can tailor your messages based on subscriber behavior and preferences. This means you’re not just sending emails; you’re delivering personalized experiences that drive higher engagement.
- Analytics & Reporting: Get useful insights with detailed reports on open rates, click-through rates, and conversion metrics. The data-driven approach helps you refine your strategies for better results over time.
- Email Marketing: Moosend is an intuitive platform that lets teams create, automate, and analyze email campaigns, keeping you connected with your audience without unnecessary complexity.
- Advanced Automation Features: The reliable automation capabilities let you trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.
- Real-Time Analytics: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.
- Reliable Email Delivery: With SMTP, your emails reach their intended recipients consistently. Businesses benefit from reduced bounce rates and improved communication efficiency.
- Scalability: Whether you're sending a few emails or millions, SMTP scales easily to meet your growing needs. This flexibility helps companies expand their outreach without hitting technical limits.
- Security Features: SMTP protocols improve the security of your email communications. Use its built-in encryption methods to protect sensitive information and build stakeholder trust.
Best fit
- 1-500 employees
- Marketing Technology, E-commerce, Nonprofit, Education, SaaS
- Marketing Managers, Email Marketing Specialists, Content Creators, Digital Marketing Strategists, Nonprofit Fundraising Coordinators
- 1 to 500 employees
- Martech, SaaS, E-commerce, Digital Marketing, and Nonprofit sectors
- Marketing Managers, E-commerce Managers, Digital Marketers, Content Creators, and Marketing Automation Specialists
- 50 to 500 employees
- Martech, Fintech, SaaS, E-commerce, and Digital Marketing
- Marketing Managers, IT Administrators, Email Marketing Specialists, Sales Executives, and Customer Success Managers
Reasons buyers look elsewhere
- Pricing is high relative to competitors like Mailchimp and ConvertKit, making it less attractive to startups with limited budgets
- Automation features are basic compared to HubSpot and ActiveCampaign, limiting personalization for teams running complex campaigns
- Third-party integrations are limited — teams using Zapier-heavy workflows often switch to platforms with native connectors
- Lacks advanced automation workflows — teams needing complex multi-step sequences often switch to HubSpot or ActiveCampaign
- Price-sensitive buyers find cheaper alternatives like Mailchimp or Klaviyo that cover basic email marketing at half the cost
- Limited onboarding and support — companies wanting hands-on training or dedicated account management choose platforms with stronger customer success teams
- Users may seek alternatives to SMTP due to deliverability issues, as emails can often be marked as spam or face filtering challenges, impacting communication effectiveness and business operations.
- Security concerns are a common reason for exploring alternatives; SMTP lacks advanced encryption and authentication measures, making it vulnerable to interception and unauthorized access.
- The increasing need for real-time communication drives users towards alternatives that offer instant messaging or collaboration features, which are not supported by traditional SMTP protocols.
Software Demo
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How do BigCommerce, Campaign Monitor, Moosend and SMTP Compare on Features?
Total Features | 20 Features | 33 Features | 22 Features | 5 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare BigCommerce, Campaign Monitor, Moosend and SMTP on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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BigCommerce, Campaign Monitor, Moosend vs SMTP: Other Details
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Get help choosing | Get help choosing |
BigCommerce, Campaign Monitor, Moosend vs SMTP Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
BigCommerce vs Campaign Monitor vs Moosend User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 4.3 (based on 416 reviews) | ||
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers generally appreciate BigCommerce's ease of use and strong customer support but note some complexity and limited app marketplace as drawbacks. What buyers like
Common complaints
| Buyer sentiment Users appreciate Campaign Monitor for its ease of use, strong segmentation, and reliable deliverability, though some find advanced features complex and pricing higher at scale. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 416 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 11 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. | No Integration information available. |
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BigCommerce, Campaign Monitor, Moosend and SMTP Customers
Customers |  Bohemian Traders  The Pink Lily Boutique  Twirly Girl |  Adidas  TEDx  Airbnb | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  7 Screenshots |  5 Screenshots |
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Videos |  3 Videos |  2 Videos |
Alternatives to BigCommerce, Campaign Monitor, Moosend, SMTP
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, BigCommerce or Campaign Monitor?
- BigCommerce edges out the other on user ratings (3.6 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do BigCommerce and Campaign Monitor offer a free trial?
- Campaign Monitor offers a free trial. BigCommerce does not.
- What is the starting price of BigCommerce vs Campaign Monitor?
- BigCommerce starts at Contact for pricing. Campaign Monitor starts at $10.80 /month.
- What are the top alternatives to BigCommerce?
- Top alternatives to BigCommerce include Shopify, Miva, AmeriCommerce, 1ShoppingCart, Shopaccino.
- What are the top alternatives to Campaign Monitor?
- Top alternatives to Campaign Monitor include Moosend, SMTP, EmailOctopus, Zoho Campaigns, Polymail.