BeyondTrust Remote Support vs ScreenMeet Comparison
BeyondTrust Remote Support
Starting at $2,097 /Year
- Free Trial
- Large Enterprises
- Medium Business
BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem and view their system exactly as…
ScreenMeet
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
ScreenMeet is a powerful, easy to use remote access software that allows you to share your computer screen with anyone anywhere in the world. Whether your audience is in the same room with you or somewhere around the glo…
ScreenMeet leads on user satisfaction with a 4.9-star rating across 9 reviews.
SpotSaaS Analysis
BeyondTrust Remote SupportScreenMeet
The core difference between BeyondTrust Remote Support and ScreenMeet lies in their focus; BeyondTrust emphasizes robust security and extensive session monitoring for IT support, while ScreenMeet prioritizes ease of use for real-time screen sharing in medium-sized teams. BeyondTrust is ideal for larger organizations needing comprehensive remote support solutions, whereas ScreenMeet caters to smaller teams seeking straightforward remote access.
- Best for secure, cross-platform remote IT support - Extensive session monitoring and auditing capabilities - Suitable for companies with 50 to 5,000 employees - Ideal for IT Services, Healthcare, and Financial Services industries - Compatible with Windows, Mac, Linux, and mobile devices - Price: $2,097
- Best for secure, easy real-time screen sharing - Designed for medium-sized teams (50-500 employees) - Focuses on low-complexity remote access - Strong security with end-to-end encryption - Suitable for SaaS, Consulting, and Customer Support industries - Price: not listed
BeyondTrust Remote Support vs ScreenMeet — at a glance
| Feature | BeyondTrust Remote Support | ScreenMeet |
|---|---|---|
| Rating | 4.6 / 5 | 4.9 / 5 |
| Reviews | 418 | 9 |
| Starting price | $2,097 /Year | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | — |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR |
| Data residency | US | Global |
Key differences between BeyondTrust Remote Support and ScreenMeet
- Pricing: BeyondTrust Remote Support starts at $2,097 /Year. ScreenMeet pricing is not publicly listed.
- User satisfaction: ScreenMeet scores higher with a 4.9-star average.
- Deployment: BeyondTrust Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ScreenMeet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
BeyondTrust Remote Support vs ScreenMeet — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for secure, cross-platform remote IT support with extensive session monitoring.
- You need robust security with session recording and auditing capabilities.
- Your support team requires compatibility across Windows, Mac, Linux, and mobile devices.
- You want the option to host the remote support server on-premises for control.
- Your organization demands rapid updates for the latest operating system releases.
- Your support heavily relies on iOS device connectivity and management.
Best for secure, easy real-time screen sharing in medium-sized teams.
- You need simple, low-complexity remote access for customer support or IT teams.
- Your team values strong security with end-to-end encryption for remote sessions.
- You want a user-friendly interface that requires minimal training for quick adoption.
- Your company requires extensive customization or complex enterprise-grade workflows.
- You are a very small business with minimal remote collaboration needs.
BeyondTrust Remote Support: Best for secure, cross-platform remote IT support with extensive session monitoring. ScreenMeet: Best for secure, easy real-time screen sharing in medium-sized teams.
Description | BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More about BeyondTrust Remote Support | ScreenMeet is a powerful, easy to use remote access software that allows you to share your computer screen with anyone anywhere in the world. Whether your audience is in the same room with ... Read More about ScreenMeet |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.3/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employees501-5,000 employees | 50-500 employeesMedium business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Connectivity: BeyondTrust Remote Support enables your team to connect with users quickly and effortlessly, reducing downtime and enhancing productivity. As a manager, you’ll appreciate how easy it is for technicians to access devices remotely, solving issues in real-time.
- Enhanced Security: We understand that security is a top priority for you. With BeyondTrust’s robust security protocols, including session recording and comprehensive auditing, you can rest assured that sensitive data remains protected during remote sessions.
- Cross-Platform Compatibility: Your team works with diverse operating systems. BeyondTrust Remote Support supports Windows, Mac, Linux, and mobile devices, allowing your technicians to assist users regardless of their device type or location.
- Seamless Collaboration: With ScreenMeet, your team can effortlessly connect in real-time, allowing for instant screen sharing and collaboration. Managers will appreciate how quickly issues can be resolved, fostering a more productive environment.
- User-Friendly Interface: The intuitive design makes it easy for anyone to start or join a session without the need for extensive training. This accessibility ensures that even non-technical team members can participate actively in discussions.
- Secure and Reliable: ScreenMeet prioritizes security with end-to-end encryption, giving administrators peace of mind when sharing sensitive information. Your data is protected, allowing you to focus on what really matters—your business.
Best fit
- 50 to 5,000 employees.
- Industries: IT Services, Healthcare, Financial Services, Education, Retail, and Telecommunications.
- Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Network Administrators, and Customer Support Representatives.
- 50-500 employees.
- Industries: SaaS, Consulting, Customer Support, IT Services, Education.
- Job Titles: Sales Managers, Customer Success Managers, IT Support Specialists, Technical Account Managers, Product Managers.
Reasons buyers look elsewhere
- Users may seek alternatives due to cost considerations, as some remote support solutions offer competitive pricing or more flexible subscription models that better fit their budgetary constraints.
- Organizations with specific security compliance requirements might explore other options that provide enhanced features like end-to-end encryption or additional authentication measures tailored to their needs.
- Companies requiring seamless integration with existing IT infrastructure may find alternative remote support tools that offer better compatibility with their current systems and software applications.
- Users may seek alternatives to ScreenMeet if they require more advanced features, such as integration with specific project management tools or enhanced video conferencing capabilities that better suit their workflow.
- Budget-conscious individuals or businesses might explore other options that offer similar functionalities at a lower price point, allowing them to save costs while still maintaining effective remote collaboration.
- Organizations with stringent security requirements may look for alternatives that provide additional encryption or compliance features, ensuring that sensitive data is protected during virtual meetings and screen sharing sessions.
Software Demo
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How do BeyondTrust Remote Support and ScreenMeet Compare on Features?
Total Features | 7 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare BeyondTrust Remote Support and ScreenMeet on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
BeyondTrust Remote Support User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise BeyondTrust Remote Support for its broad OS compatibility, security features, and range of remote tools, while noting occasional connectivity and update delays as main drawbacks. What buyers like
Common complaints
| Buyer sentiment Users highly appreciate ScreenMeet’s ease of use, security, and real-time collaboration capabilities. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  8 Screenshots |  2 Screenshots |
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Videos |  3 Videos |  3 Videos |
Top Alternatives to BeyondTrust Remote Support and ScreenMeet in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, BeyondTrust Remote Support or ScreenMeet?
- ScreenMeet edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do BeyondTrust Remote Support and ScreenMeet offer a free trial?
- Yes, both BeyondTrust Remote Support and ScreenMeet offer a free trial.
- What is the starting price of BeyondTrust Remote Support vs ScreenMeet?
- BeyondTrust Remote Support starts at $2,097 /Year. ScreenMeet starts at Contact for pricing.
- What are the top alternatives to BeyondTrust Remote Support?
- Top alternatives to BeyondTrust Remote Support include Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC.
- What are the top alternatives to ScreenMeet?
- Top alternatives to ScreenMeet include Splashtop Remote Support, BeyondTrust Remote Support, Splashtop Business Access, RemotePC, ISL Online.