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Backtrace (A Sauce Labs Company) vs New Relic APM Comparison

Last updated:

Backtrace (A Sauce Labs Company)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Backtrace, a Sauce Labs company, provides an advanced, turn-key debugging platform designed to help development and operations teams quickly pinpoint the when, where, and why behind application errors. By capturing compr…

New Relic APM

4.5(382 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.

Backtrace (A Sauce Labs Company) vs New Relic APM — at a glance

FeatureBacktrace (A Sauce Labs Company)New Relic APM
Rating4.5 / 5
Reviews382
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/Cloud, Mobile - iOS, Mobile - Android, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep)
CertificationsSOC 2SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Backtrace (A Sauce Labs Company) and New Relic APM

  • Target audience: Backtrace (A Sauce Labs Company) is built for Large Enterprises and Medium Business, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Backtrace (A Sauce Labs Company) supports SaaS/Web/Cloud, Mobile - iOS, Mobile - Android, Installed - Windows, Installed - Mac; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Backtrace (A Sauce Labs Company) vs New Relic APM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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New Relic APM - Application Performance Monitoring (APM) Tools
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Biggest differences

Start here before you go deeper into features.

Backtrace (A Sauce Labs Company)

Best for

Large Enterprises, Medium Business, Small Business

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

Backtrace (A Sauce Labs Company) typically suits Large Enterprises and Medium Business. New Relic APM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Backtrace, a Sauce Labs company, provides an advanced, turn-key debugging platform designed to help development and operations teams quickly pinpoint the when, where, and why behind ... Read More about Backtrace (A Sauce Labs Company)

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

Free Trial Availability

Spotsaas Score

What's this? ↗

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
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Get pricing help

Software Demo

Demo

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How do Backtrace (A Sauce Labs Company) and New Relic APM Compare on Features?

Total Features

0 Features

12 Features

Unique Features

No features

No unique features

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Get Quote

Compare Backtrace (A Sauce Labs Company) and New Relic APM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Developer

        Free

        • Manage up to 25k monthly errors

        • with 1 month retention and 10 gb of storage

        • Mobile

        Show more +

      • Standard

        • Manage up to 1 million monthly

        • with 3 months retention and 100 gb storage

        • dditional error capacity and storage is available

        Show more +

      • Professional

        Custom

        • Everything in Standard

        • Custom added solutions

      • Not Available

      Pricing Page

      Backtrace (A Sauce Labs Company) pricing
      New Relic APM pricing

      Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Backtrace (A Sauce Labs Company) User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      84

      57

      10

      2

      2

      Spotsaas Editor’s POV generated by AI

      No expert review available for this product

      Buyer sentiment

      Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

      What buyers like

      • Technology support breadth
      • Flexible deployment
      • Detailed transaction tracing

      Common complaints

      • Cost scalability
      • Setup complexity

      Pros and Cons

      No pros or cons available for this product

      • Supports wide range of technologies with strong Java focus

      • Flexible deployment options for on-premises and cloud

      • Detailed transaction tracing for root cause analysis

      • Cost can increase significantly with scale

      • Resource-intensive monitoring may impact app performance

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Backtrace

      4 Screenshots

      New Relic APM screenshot

      8 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Backtrace (A Sauce Labs Company) and New Relic APM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Backtrace (A Sauce Labs Company) or New Relic APM?
      New Relic APM edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Backtrace (A Sauce Labs Company) and New Relic APM offer a free trial?
      Yes, both Backtrace (A Sauce Labs Company) and New Relic APM offer a free trial.
      What is the starting price of Backtrace (A Sauce Labs Company) vs New Relic APM?
      Backtrace (A Sauce Labs Company) starts at Contact for pricing. New Relic APM starts at Contact for pricing.
      What are the top alternatives to Backtrace (A Sauce Labs Company)?
      Top alternatives to Backtrace (A Sauce Labs Company) include Dynatrace, Turbonomic, Germain APM, New Relic APM, ManageEngine Applications Manager.
      What are the top alternatives to New Relic APM?
      Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.

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