AvidTrak vs CallRoot Comparison
AvidTrak
Starting at Contact for pricing
- Free Trial
- Individuals
- Large Enterprises
AvidTrak is a powerful yet simple-to-use inbound call tracking software. AvidTrak is compatible with virtually any call center software and telephony provider, eliminating the hassle of searching for a system that will w…
CallRoot
Starting at $49 /Month
- Large Enterprises
- Medium Business
CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using CallRoot user can view detailed int…
AvidTrak leads on user satisfaction with a 4.2-star rating across 7 reviews.
AvidTrak vs CallRoot — at a glance
| Feature | AvidTrak | CallRoot |
|---|---|---|
| Rating | 4.2 / 5 | 3.3 / 5 |
| Reviews | 7 | 6 |
| Starting price | Contact for pricing | $49 /Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Inbound Call Tracking Software | Inbound Call Tracking Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | SOC 2 | — |
| Data residency | US | US |
Key differences between AvidTrak and CallRoot
- Pricing: CallRoot starts at $49 /Month. AvidTrak pricing is not publicly listed.
- Free trial: AvidTrak offers a free trial; CallRoot does not.
- Target audience: AvidTrak is built for Individuals and Large Enterprises, while CallRoot targets Large Enterprises and Medium Business.
- User satisfaction: AvidTrak scores higher with a 4.2-star average.
- Deployment: AvidTrak supports SaaS/Web/Cloud; CallRoot supports SaaS/Web/Cloud.
AvidTrak vs CallRoot — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Individuals, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
AvidTrak typically suits Individuals and Large Enterprises. CallRoot tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | AvidTrak is a powerful yet simple-to-use inbound call tracking software. AvidTrak is compatible with virtually any call center software and telephony provider, eliminating the hassle of ... Read More about AvidTrak | CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using ... Read More about CallRoot |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |  AvidTrak has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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Compare AvidTrak and CallRoot on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🇺🇸 US | 🇺🇸 US |
AvidTrak User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 3 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed across 3 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  5 Screenshots |  5 Screenshots |
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Videos | No videos available. |  2 Videos |
Top Alternatives to AvidTrak and CallRoot in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, AvidTrak or CallRoot?
- AvidTrak edges out the other on user ratings (4.2 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do AvidTrak and CallRoot offer a free trial?
- AvidTrak offers a free trial. CallRoot does not.
- What is the starting price of AvidTrak vs CallRoot?
- AvidTrak starts at Contact for pricing. CallRoot starts at $49 /Month.
- What are the top alternatives to AvidTrak?
- Top alternatives to AvidTrak include ResponseTap, PhoneWagon, CallView 360, calltrak, TeleCapture.
- What are the top alternatives to CallRoot?
- Top alternatives to CallRoot include ResponseTap, PhoneWagon, AvidTrak, Calltracks, CallView 360.