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Athenahealth EHR vs Carepatron Comparison

Last updated:

Athenahealth EHR

3.3(26 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation enabling users to excel in providing q…

Carepatron

3.3(4 reviews)

Starting at Contact for pricing

  • Individuals
  • Medium Business

CarePatron is a telemedicine software for care providers and medical staff to connect with patients. This health information technology (HIT) enables clinicians to remotely share progress notes, photos and supporting doc…

Athenahealth EHR leads on user satisfaction with a 3.3-star rating across 26 reviews.

Athenahealth EHR vs Carepatron — at a glance

FeatureAthenahealth EHRCarepatron
Rating3.3 / 53.3 / 5
Reviews264
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small Business
CategoryEHR SoftwareTelemedicine Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnline24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPRHIPAA, GDPR
Data residencyUSUS

Key differences between Athenahealth EHR and Carepatron

  • Target audience: Athenahealth EHR is built for Large Enterprises and Medium Business, while Carepatron targets Individuals and Medium Business.
  • User satisfaction: Athenahealth EHR scores higher with a 3.3-star average.
  • Deployment: Athenahealth EHR supports SaaS/Web/Cloud; Carepatron supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Athenahealth EHR vs Carepatron — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most EHR Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Athenahealth EHR

Best for

Large Enterprises, Medium Business, Small Business

Carepatron

Best for small to mid-sized telemedicine teams needing simple remote patient care.

Choose if
  • You are a clinician or care coordinator seeking secure video consultations anywhere.
  • You need to share progress notes and documents easily with referring providers.
  • You want to monitor multiple patients remotely from a single device.
Consider alternatives if
  • You require complex EHR integrations typical of large hospital systems.
  • You need extensive custom workflows or enterprise-grade compliance features.

Athenahealth EHR typically suits Large Enterprises and Medium Business. Carepatron tends to fit Individuals and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation ... Read More about Athenahealth EHR

CarePatron is a telemedicine software for care providers and medical staff to connect with patients. This health information technology (HIT) enables clinicians to remotely share progress ... Read More about Carepatron

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

Not Available

8.2/10

User Ratings

Based on verified Spotsaas reviews

3.3

(26)

3.25

(4)

Best Company Size

5–50 Employees
1-50 employees51-200 employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Athenahealth EHR

  • Integrated billing and scheduling: Athenahealth provides smooth integration between billing, scheduling, and clinical documentation, simplifying administrative tasks and reducing errors.
  • Cloud-based accessibility: Athenahealth's cloud-based platform lets healthcare providers access patient records and manage workflows remotely, improving flexibility and continuity of care.
  • Regulatory compliance support: The system is designed to help practices comply with healthcare regulations, including HIPAA, by incorporating necessary features such as secure messaging and audit trails.
Best fit

Best fit

Athenahealth EHR

  • 5–50 Employees
  • General Medical Practices, Family Medicine, Internal Medicine, Pediatrics, Multispecialty Clinics
  • Physicians, Medical Assistants, Practice Managers, Billing Specialists, IT Support Staff
Watchouts

Reasons buyers look elsewhere

Athenahealth EHR

  • Customization limited to workflow and template adjustments — practices with non-standard processes often need third-party tools
  • System lag and slow loading times reported during peak clinical hours, disrupting patient scheduling and charting workflows
  • Staff training required for platform navigation — practices report 2–4 weeks of onboarding before full productivity

Software Demo

Demo

No software demo available

Carepatron has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do Athenahealth EHR and Carepatron Compare on Features?

Total Features

7 Features

11 Features

Unique Features

No unique features

No unique features

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Compare Athenahealth EHR and Carepatron on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Carepatron pricing

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Athenahealth EHR User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      5

      11

      6

      0

      8

      2

      0

      0

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed across 30 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Convenient and easy to share and update electronic records.
      • Intuitive scheduling system, helpful for both office staff and patients.
      • User-friendly interface, especially for daily patient record tracking.

      Common complaints

      • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.
      • Limited training and support resources, making navigation difficult for new users.
      • Some users find the system non-intuitive in workflows.

      Buyer sentiment

      No user reviews or ratings are currently available to assess buyer sentiment.

      What buyers like

      • Remote patient monitoring
      • Secure video sessions
      • Easy document sharing

      Common complaints

      • Limited to telemedicine
      • Requires internet access
      • May lack advanced features

      Pros and Cons

      • Convenient and easy to share and update electronic records.

      • Intuitive scheduling system, helpful for both office staff and patients.

      • User-friendly interface, especially for daily patient record tracking.

      • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.

      • Limited training and support resources, making navigation difficult for new users.

      • Secure video sessions accessible from any location

      • Ability to share progress notes and documents with referring providers

      • Patient monitoring from a single device

      • Limited information on advanced features or integrations

      • Unclear pricing details

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Athenahealth EHR or Carepatron? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Carepatron screenshot

      2 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Athenahealth EHR and Carepatron in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Athenahealth EHR or Carepatron?
      Athenahealth EHR edges out the other on user ratings (3.3 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Athenahealth EHR and Carepatron offer a free trial?
      Neither Athenahealth EHR nor Carepatron currently lists a free trial.
      What is the starting price of Athenahealth EHR vs Carepatron?
      Athenahealth EHR starts at Contact for pricing. Carepatron starts at Contact for pricing.
      What are the top alternatives to Athenahealth EHR?
      Top alternatives to Athenahealth EHR include RXNT Clinical EHR, NextGen Healthcare EHR, Vaxi Buddy, 75Health EHR, Azalea Health.
      What are the top alternatives to Carepatron?
      Top alternatives to Carepatron include MyClinic, Doxy.me, Teledentix, Chiron Health, Mend.