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Aspect Via vs Nextiva - Which Call Center Software Platform Is Better in July 2025?

TL;DR - Quick Comparison Summary

Description

The Aspect Via Platform is an integrated call center software solution that automates and simplifies all call center business processes. Aspect Via is specifically designed to address the ... Read More

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $18.95 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

7.7/10

9.6/10

User Ratings

4.3

(16)
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Software Demo

Demo

How do Aspect Via and Nextiva Compare on Features?

Total Features

5 Features

8 Features

Unique Features

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      What Do Aspect Via and Nextiva Cost?

      Pricing Option

          Starting From

          • Not Available
          • $18.95 , Billed Yearly

          Pricing Plans

          • Not Available
          • Essential (Business communication)

            • 7-Day Free Trial right arrow icon

            • Unlimited voice & video calling

            • Auto-attendant & toll free numbers

            Show more +

          • Professional (Business Communication)

            • Everything in Essential, Plus

            • Unlimited conference calls, 40 participants

            • Unlimited video conferencing, up to 250 participants

            Show more +

          • Enterprise (Business Communication)

            • Get a Demo right arrow icon

            • Everything in Professional, Plus

            • Unlimited participants on voice & video conferencing

            Show more +

          • Browse all pricing plans

          Pricing Page

          aspect-via pricingnextiva pricing

          Other Details

          Organization Types supported

          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
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          Aspect Via User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          5

          Very Good

          4

          Good

          1

          Poor

          0

          Terible

          0

          Excellent

          5081

          Very Good

          612

          Good

          151

          Poor

          70

          Terible

          341

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more

          Pros and Cons

          Pros and Cons of Aspect Via

          Pros and Cons of Nextiva

          • Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

          • Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.

          • Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.

          • Smooth setup process and fast resolution of issues, enhancing user experience.

          • Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

          • Instances of long hold times and being transferred multiple times, affecting the overall support experience.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots

          screenshots

          3 Screenshots

          screenshots

          6 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          2 Videos

          Top Alternatives to Aspect Via and Nextiva in 2025

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Nextiva offers Free Trial, but Aspect Via does not.

          Aspect Via is designed for Large Enterprises and Medium Business.

          Nextiva is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Nextiva begins at $18.95/User/Month when Billed Yearly, while pricing details for Aspect Via are unavailable.

          Some top alternatives to Aspect Via includes Nextiva, TalkDesk, XCALLY, PrimoDialler, uContact, CloudTalk, Call Center Studio, TelebuHub, CxEngage, ipSCAPE and RingCentral Engage Digital.

          Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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