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Arkchat vs LiveChat vs ZoomInfo Chat Comparison

Last updated:

Arkchat

Starting at $100 /user

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Arkchat is an AI-powered business messaging platform that combines project management, team collaboration, and customer engagement in one interface. Teams can manage tasks and projects, and businesses can pitch products,…

LiveChat

4.3(684 reviews)

Starting at $16 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, includ…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

LiveChat leads on user satisfaction with a 4.3-star rating across 684 reviews.

Arkchat vs LiveChat vs ZoomInfo Chat — at a glance

FeatureArkchatLiveChatZoomInfo Chat
Rating4.3 / 5
Reviews684
Starting price$100 /user$16 /User/MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2
Data residencyUSGlobalUS

Key differences between Arkchat and LiveChat

  • Pricing: Arkchat starts at $100 /user, while LiveChat starts at $16 /User/Month.
  • Target audience: Arkchat is built for Freelancers / Consultants and Large Enterprises, while LiveChat targets Large Enterprises and Medium Business.
  • Deployment: Arkchat supports SaaS/Web/Cloud; LiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Arkchat vs LiveChat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Arkchat, LiveChat vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Arkchat

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

LiveChat

Best for small to medium businesses needing integrated real-time customer chat support.

Choose if
  • You want seamless integration with marketing and messaging platforms like Facebook and Mailchimp.
  • Your team requires real-time customer message monitoring to manage peak support hours efficiently.
  • You need a collaborative ticketing system to track and resolve customer queries effectively.
Consider alternatives if
  • Your company requires a large number of simultaneous active chat accounts for high traffic.
  • You need highly customizable sales tracking and event analytics without investing in complex setup.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Arkchat typically suits Freelancers / Consultants and Large Enterprises. LiveChat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Arkchat is an AI-powered business messaging platform that combines project management, team collaboration, and customer engagement in one interface. Teams can manage tasks and projects, and ... Read More about Arkchat

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More about LiveChat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $100 , monthly
  • Starts from $16 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

Not Available

9.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.35

(684)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do Arkchat, LiveChat and ZoomInfo Chat Compare on Features?

Total Features

16 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Arkchat, LiveChat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $100 , monthly
        • $16 , Billed Yearly
        • Not Available

        Pricing Plans

        • Free

          Free

          • DMs

          • Post products services or artwork

          • Post videos and photos

          Show more +

        • Montlhy

          $100

          /user

          • Unlimited Group Chats

          • Unlimited topics in Groups

          • Organise messages topic-wise

          Show more +

        • Starter

          • 60-day chat history

          • Basic widget customization

          • Ticketing system

          Show more +

        • Team

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Business

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Browse all pricing plans
        • Not Available

        Pricing Page

        Arkchat pricing
        LiveChat pricing
        ZoomInfo Chat pricing

        Arkchat, LiveChat vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Arkchat, LiveChat vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Arkchat vs LiveChat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        525

        192

        46

        8

        20

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        No expert review available for this product

        Buyer sentiment

        Overall positive sentiment highlights LiveChat's integration capabilities and real-time support features, tempered by concerns over account limits and setup complexity.

        What buyers like

        • Integration capabilities
        • Real-time customer overview
        • Ticketing system for collaboration

        Common complaints

        • Limited active accounts
        • Learning curve and setup complexity

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        No pros or cons available for this product

        • Strong integration capabilities with third-party tools like Facebook, Google Analytics, and Mailchimp

        • Real-time customer message overview enabling efficient task assignment during peak hours

        • Effective ticketing system for collaborative customer support and query tracking

        • Limited number of active accounts restricts flexibility during high volume periods

        • Steep learning curve requiring time and effort to master

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Arkchat, LiveChat, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Arkchat

        6 Screenshots

        All customers

        7 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        3 Videos

        Alternatives to Arkchat, LiveChat, ZoomInfo Chat

        Expand your comparison

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Arkchat or LiveChat?
        LiveChat edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Arkchat and LiveChat offer a free trial?
        Yes, both Arkchat and LiveChat offer a free trial.
        What is the starting price of Arkchat vs LiveChat?
        Arkchat starts at $100 /user. LiveChat starts at $16 /User/Month.
        What are the top alternatives to Arkchat?
        Top alternatives to Arkchat include Crypton.sh, Orso, OurPeople, Anypoint MQ, Dropvault.
        What are the top alternatives to LiveChat?
        Top alternatives to LiveChat include ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage.