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Apptivo vs Motadata ServiceOp Comparison

Last updated:

Apptivo

4.4(140 reviews)

Starting at $8 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Apptivo is a modular, cloud-based CRM for small to mid-sized businesses that need contact, lead, and deal management configurable to their specific workflows. Its modular design lets teams activate only the apps they nee…

Motadata ServiceOp

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Motadata ServiceOps is an ITIL-compliant IT Service Management (ITSM) platform built on the Deep Learning Framework for IT Operations (DFIT). This AI-enabled solution empowers IT organizations to accelerate changes acros…

Apptivo leads on user satisfaction with a 4.4-star rating across 140 reviews.

Apptivo vs Motadata ServiceOp — at a glance

FeatureApptivoMotadata ServiceOp
Rating4.4 / 5
Reviews140
Starting price$8 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareService Desk Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, ISO 27001
Data residencyUS

Key differences between Apptivo and Motadata ServiceOp

  • Pricing: Apptivo starts at $8 /User/Month. Motadata ServiceOp pricing is not publicly listed.
  • Target audience: Apptivo is built for Freelancers / Consultants and Large Enterprises, while Motadata ServiceOp targets Large Enterprises and Medium Business.
  • Deployment: Apptivo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Motadata ServiceOp supports SaaS/Web/Cloud.

Apptivo vs Motadata ServiceOp — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Apptivo - CRM Software
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Apptivo vs Motadata ServiceOp: Biggest differences

Start here before you go deeper into features.

Apptivo

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Motadata ServiceOp

Best for

Large Enterprises, Medium Business, Small Business

Apptivo typically suits Freelancers / Consultants and Large Enterprises. Motadata ServiceOp tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Apptivo is a modular, cloud-based CRM for small to mid-sized businesses that need contact, lead, and deal management configurable to their specific workflows. Its modular design lets teams ... Read More about Apptivo

Motadata ServiceOps is an ITIL-compliant IT Service Management (ITSM) platform built on the Deep Learning Framework for IT Operations (DFIT). This AI-enabled solution empowers IT ... Read More about Motadata ServiceOp

Entry Level Pricing

  • Starts from $8 , Billed Yearly
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

8.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.41

(140)

Best Company Size

100 to 5,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Apptivo

No key benefits available yet.

Motadata ServiceOp

  • With Motadata ServiceOp, we can easily manage our IT service requests and incidents, creating a smoother workflow that improves team productivity and minimizes downtime.
  • Improved Visibility and Reporting: This platform provides real-time insights into service performance metrics, letting us make informed decisions based on accurate data rather than guesswork.
  • Automated Processes: By automating routine tasks, we save time and resources, letting our teams focus on strategic initiatives that drive business growth.
Best fit

Best fit

Apptivo

No best-fit guidance available yet.

Motadata ServiceOp

  • 100 to 5,000 employees
  • IT Services, Telecommunications, Healthcare, Financial Services, and Education
  • IT Managers, Service Desk Analysts, System Administrators, and Operations Managers
Watchouts

Reasons buyers look elsewhere

Apptivo

No alternatives guidance available yet.

Motadata ServiceOp

  • Users may seek alternatives to Motadata ServiceOp if they require more specialized features tailored to specific industries, as some platforms offer niche functionalities that cater better to unique operational needs.
  • Organizations with tight budgets might explore alternatives that provide similar capabilities at a lower cost, ensuring they can maintain effective service management without overspending on software.
  • Businesses looking for enhanced integration options with existing tools and systems might consider other solutions that offer seamless connectivity, improving overall workflow efficiency across various platforms.

Software Demo

Demo

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How do Apptivo and Motadata ServiceOp Compare on Features?

Total Features

10 Features

5 Features

Unique Features

No unique features

No unique features

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Compare Apptivo and Motadata ServiceOp on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $8 , Billed Yearly
      • Not Available

      Pricing Plans

      • Not Available

      Pricing Page

      Apptivo pricing
      Motadata ServiceOp pricing

      Apptivo vs Motadata ServiceOp: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Apptivo vs Motadata ServiceOp Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US

      Apptivo User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      112

      40

      5

      3

      4

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 164 reviews, with strong overall satisfaction.

      What buyers like

      • Responsive and highly professional customer support team, consistently praised for their patience, knowledge, and availability at all times.
      • Highly customizable software that adapts to varying business needs, offering flexibility and scalability for both small and large enterprises.
      • Full set of CRM tools, including lead management, sales pipeline tracking, email syncing, and calendar integration, streamlining business operations.

      Common complaints

      • Overwhelming customization options and features may be complex for new users or non-technical individuals without adequate guidance.
      • Regular updates and changes can be difficult to follow, with insufficient notifications or clear documentation on updates.
      • Occasional sluggishness in the application, such as delays when switching pages or saving data, which can hinder productivity.

      What buyers like

      • With Motadata ServiceOp, we can easily manage our IT service requests and incidents, creating a smoother workflow that improves team productivity and minimizes downtime.
      • **Improved Visibility and Reporting**: This platform provides real-time insights into service performance metrics, letting us make informed decisions based on accurate data rather than guesswork.
      • **Automated Processes**: By automating routine tasks, we save time and resources, letting our teams focus on strategic initiatives that drive business growth.

      Common complaints

      • Users may seek alternatives to Motadata ServiceOp if they require more specialized features tailored to specific industries, as some platforms offer niche functionalities that cater better to unique operational needs.
      • Organizations with tight budgets might explore alternatives that provide similar capabilities at a lower cost, ensuring they can maintain effective service management without overspending on software.
      • Businesses looking for enhanced integration options with existing tools and systems might consider other solutions that offer seamless connectivity, improving overall workflow efficiency across various platforms.

      Pros and Cons

      • Web and mobile access ensures flexibility for users.

      • Customizable features cater to diverse business needs.

      • User-friendly interface promotes quick adoption.

      • May lack advanced CRM functionalities.

      • Customization can be challenging for some users.

      • **Streamlined IT Operations**: With Motadata ServiceOp, we can effortlessly manage our IT service requests and incidents, ensuring a smoother workflow that enhances team productivity and minimizes downtime.

      • **Enhanced Visibility and Reporting**: This platform provides real-time insights into service performance metrics, allowing us to make informed decisions based on accurate data rather than guesswork.

      • **Automated Processes**: By automating routine tasks, we save valuable time and resources, enabling our teams to focus on strategic initiatives that drive business growth.

      • Users may seek alternatives to Motadata ServiceOp if they require more specialized features tailored to specific industries, as some platforms offer niche functionalities that cater better to unique operational needs.

      • Organizations with tight budgets might explore alternatives that provide similar capabilities at a lower cost, ensuring they can maintain effective service management without overspending on software.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Apptivo or Motadata ServiceOp? Tell buyers what actually differs.

      Apptivo and Motadata ServiceOp Customers

      Customers

      No Customers information available.

      Vodafone

      Vodafone

      Kotak Life Insurance

      Kotak Life Insurance

      Airtel

      Airtel

      Media and Screenshots

      Screenshots

      Create Approval flow

      2 Screenshots

      motadata

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Apptivo and Motadata ServiceOp in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Apptivo or Motadata ServiceOp?
      Apptivo edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Apptivo and Motadata ServiceOp offer a free trial?
      Yes, both Apptivo and Motadata ServiceOp offer a free trial.
      What is the starting price of Apptivo vs Motadata ServiceOp?
      Apptivo starts at $8 /User/Month. Motadata ServiceOp starts at Contact for pricing.
      What are the top alternatives to Apptivo?
      Top alternatives to Apptivo include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Freshsales.
      What are the top alternatives to Motadata ServiceOp?
      Top alternatives to Motadata ServiceOp include Back, BMC Helix ITSM, Deepser, Micro Focus Service Manager, TechExcel ServiceWise.