Apptivo vs Alemba Service Manager Comparison
Apptivo
Starting at $8 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Apptivo is a modular, cloud-based CRM for small to mid-sized businesses that need contact, lead, and deal management configurable to their specific workflows. Its modular design lets teams activate only the apps they nee…
Alemba Service Manager
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Alemba Service Manager is designed to help departments, such as HR and Facilities, provide users with better services and a seamless experience. Trusted by countless enterprise-level organizations all over the world, thi…
Apptivo leads on user satisfaction with a 4.4-star rating across 140 reviews.
Apptivo vs Alemba Service Manager — at a glance
| Feature | Apptivo | Alemba Service Manager |
|---|---|---|
| Rating | 4.4 / 5 | 4.0 / 5 |
| Reviews | 140 | 43 |
| Starting price | $8 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | CRM Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | — | SOC 2 |
| Data residency | US | Global |
Key differences between Apptivo and Alemba Service Manager
- Pricing: Apptivo starts at $8 /User/Month. Alemba Service Manager pricing is not publicly listed.
- Free trial: Apptivo offers a free trial; Alemba Service Manager does not.
- Target audience: Apptivo is built for Freelancers / Consultants and Large Enterprises, while Alemba Service Manager targets Large Enterprises and Medium Business.
- User satisfaction: Apptivo scores higher with a 4.4-star average.
- Deployment: Apptivo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Alemba Service Manager supports SaaS/Web/Cloud.
Apptivo vs Alemba Service Manager — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Apptivo vs Alemba Service Manager: Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Apptivo typically suits Freelancers / Consultants and Large Enterprises. Alemba Service Manager tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Apptivo is a modular, cloud-based CRM for small to mid-sized businesses that need contact, lead, and deal management configurable to their specific workflows. Its modular design lets teams ... Read More about Apptivo | Alemba Service Manager is designed to help departments, such as HR and Facilities, provide users with better services and a seamless experience. Trusted by countless enterprise-level ... Read More about Alemba Service Manager |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | 250 to 5,000 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Simplified IT Operations: Alemba Service Manager simplifies and automates your IT service management processes, letting teams focus on delivering exceptional service rather than getting bogged down by manual tasks.
- User-Friendly Interface: The intuitive design lets both managers and end-users work through the platform easily, reducing training time and letting teams focus on business goals.
- Improved Collaboration: Alemba builds better communication and collaboration across departments, so everyone stays aligned and informed. This leads to quicker issue resolution and a more cohesive work environment.
Best fit
No best-fit guidance available yet.
- 250 to 5,000 employees
- IT Services, Healthcare, Education, Telecommunications, and Financial Services
- IT Managers, Service Desk Analysts, System Administrators, Change Managers, and IT Operations Managers
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Steep learning curve — organizations with under 100 employees often switch to Jira Service Management or Zendesk for faster onboarding
- Pricing starts at $3,000+/year — mid-market teams frequently compare to Freshservice ($25–60/user/month) or ServiceNow for cost-per-user math
- Scaling requires manual configuration — companies adding 500+ tickets/month report needing professional services to optimize performance
Software Demo
Demo |  Alemba Service Manager has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Apptivo and Alemba Service Manager Compare on Features?
Total Features | 10 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Apptivo and Alemba Service Manager on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Apptivo vs Alemba Service Manager: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Apptivo vs Alemba Service Manager Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Apptivo User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 164 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 63 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Apptivo and Alemba Service Manager Customers
Customers | No Customers information available. |  NHS  Daimler  Sony |
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Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
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Videos |  2 Videos | No videos available. |
Top Alternatives to Apptivo and Alemba Service Manager in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Apptivo or Alemba Service Manager?
- Apptivo edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Apptivo and Alemba Service Manager offer a free trial?
- Apptivo offers a free trial. Alemba Service Manager does not.
- What is the starting price of Apptivo vs Alemba Service Manager?
- Apptivo starts at $8 /User/Month. Alemba Service Manager starts at Contact for pricing.
- What are the top alternatives to Apptivo?
- Top alternatives to Apptivo include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Freshsales.
- What are the top alternatives to Alemba Service Manager?
- Top alternatives to Alemba Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk.