amoCRM vs LiveChat vs ZoomInfo Chat - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	amoCRM Migrated to Kommo Compare Kommo Compare Kommo	LiveChat (791) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	AmoCRM is an open source CRM software which can be used for small to large sized business, non profit organization or also for personal use. It is based on intuitive and modern ... Read More	Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More
Entry Level Pricing	Not Available	Starts from $16 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	8.7/10	9.8/10
User Ratings	4.4 (175)	4.4 (2017)
	Get Quote	Get Quote

Software Demo

Demo

How do amoCRM, LiveChat and ZoomInfo Chat Compare on Features?

Total Features	8 Features	8 Features
Unique Features
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What Do amoCRM, LiveChat and ZoomInfo Chat Cost?

Pricing Option
Starting From	Not Available	$16 , Billed Yearly
Pricing Plans	Not Available	Starter Get Started 60-day chat history Basic widget customization Ticketing system Show more + Team Get Started Unlimited chat history Full widget customization Ticketing system Show more + Business Get Started Unlimited chat history Full widget customization Ticketing system Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

amoCRM vs LiveChat User Reviews & Rating Comparison

User Ratings	4.4 (based on 175 reviews)	4.4 (based on 2017 reviews)
Rating Distribution	Excellent 31 Very Good 11 Good 3 Poor 1 Terible 1	Excellent 525 Very Good 192 Good 46 Poor 8 Terible 20
Expert's Review generated by AI	amoCRM stands out as an intuitive and user-friendly customer relationship management (CRM) platform, making it a popular choice for small to mid-sized businesses. Its simplicity and ease of use ...Read more	LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more
Pros and Cons	Pros and Cons of amoCRM Friendly and intuitive user interface, easy to set up and use, even for non-technical users. Customizable features such as pipeline customization, API integrations, and widgets to suit specific business needs. Robust sales and lead management tools like task scheduling, reminders, analytics, and email integration. Excellent for small and mid-sized businesses, offering rich features at an affordable price. Limited integrations with external tools and advanced customization options, making it less suitable for long-term or enterprise operations. Lacks certain features like a document editor, personalized report generation, and better pipeline logic management.	Pros and Cons of LiveChat Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts. Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours. Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively. Automation and asynchronous communication, user-friendly for small business owners. Limited number of active accounts, hindering flexibility during certain periods of high volume. Learning curve can be tricky, requiring time and effort to overcome.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Media and Screenshots

Screenshots	No screenshots available.	7 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both amoCRM and LiveChat offer a Free Trial.

amoCRM is designed for Large Enterprises, Medium Business and Small Business.

LiveChat is designed for Large Enterprises, Medium Business and Small Business.

The starting price of LiveChat begins at $16/User/Month when Billed Yearly, while pricing details for amoCRM are unavailable.

Some top alternatives to amoCRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, ClickUp, Streak, Salesforce, Insightly, Vtiger, Nimble, Bigin by Zoho CRM, Pipeliner CRM, Nutshell and Keap.

Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

amoCRM vs LiveChat vs ZoomInfo Chat - Which Tool Fits Your Business?

amoCRM

LiveChat

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do amoCRM, LiveChat and ZoomInfo Chat Compare on Features?

Total Features

Unique Features

What Do amoCRM, LiveChat and ZoomInfo Chat Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

amoCRM vs LiveChat User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of amoCRM

Pros and Cons of LiveChat

Positive Reviews

Integrations

Integration with other apps

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure