Compare AlertOps vs xMatters

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	AlertOps (100) Get Quote Get Quote	xMatters (257) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ ... Read More	xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize ... Read More
Entry Level Pricing	Starts from $5 , Billed Yearly	Starts from $16
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.1/10	9.4/10
User Ratings	4.8 (93)	4.4 (897)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	10 Features	9 Features
Unique Features
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Pricing

Pricing Option
Starting From	$5 , Billed Yearly	$16
Pricing Plans	Starter Pack Get Started Mobile App (iOS/Android) E-mail and Push Notifications : Unlimited SMS and Voice Notifications (US/Canada) : 125 SMS / 25 Voice Show more + Standard Get Started Mobile App (iOS/Android) E-mail and Push Notifications : Unlimited SMS and Voice Notifications (US/Canada) : Unlimited Show more + Premium Get Started Mobile App (iOS/Android) E-mail and Push Notifications : Unlimited SMS and Voice Notifications (US/Canada) : Unlimited Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.8 (based on 93 reviews)	4.4 (based on 897 reviews)
Rating Distribution	Excellent 74 Very Good 26 Good 0 Poor 0 Terible 0	Excellent 192 Very Good 61 Good 4 Poor 0 Terible 0
Expert's Review generated by AI	AlertOps has garnered consistent praise from users for its simplicity, efficiency, and excellent customer support. Users highlight its customizable features that track after-hours alerts tailored ...Read more	xMatters emerges as a reliable and efficient tool for IT alerting and incident management, as highlighted by users in recent reviews. Many users appreciate its seamless integration with existing ...Read more
Pros and Cons	Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks. Customizable alerts and integrations tailored to individual needs, with excellent and responsive support. Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness. Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.	Automates workflows and alerts, saving time and ensuring timely responses to issues. Offers various integration options with existing systems, making it easy to combine and replace alerts. Provides multiple alert devices and communication channels, improving accessibility and responsiveness. User-friendly interface, easy to navigate and use, even for new users. Some users find the search function and schedule setup confusing or could be improved. Limited customization options for individual preferences like alert sounds.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Microsoft Teams 4.3 (32097 reviews) Cherwell Asset Management 4.2 (11 reviews)	Jira 4.4 (17380 reviews) Slack 4.5 (35011 reviews) New Relic APM 4.5 (382 reviews)

Customers

Customers	NHS Intel Deloitte	Accenture Viasat Principal

Media and Screenshots

Screenshots	No screenshots available.	1 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Freshservice 4.4 PagerDuty 4.5 Opsgenie 4.5	Freshservice 4.4 Ivanti Service Manager 3.8 PagerDuty 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both AlertOps and xMatters offer a Free Trial.

AlertOps is designed for Large Enterprises, Medium Business and Small Business.

xMatters is designed for Large Enterprises, Medium Business and Small Business.

Pricing for AlertOps Starts at $5/User/Month when Billed Yearly whereas for xMatters Starts at $16/User/Month.

Some top alternatives to AlertOps includes Freshservice, PagerDuty, Opsgenie, VictorOps, YetiCloud, Spike.sh, Zenduty, Incident.io, StatusCast Incident Management, PagerTree and Kintaba.

Some top alternatives to xMatters includes Freshservice, Ivanti Service Manager, PagerDuty, Opsgenie, AlertOps, Everbridge IT Alerting, Mission Manager, ServiceNow Customer Service Management, Zenduty, StatusCast Incident Management and PagerTree.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare AlertOps vs xMatters

AlertOps

xMatters

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure