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Compare Alemba Service Manager vs HaloITSM vs Scopedesk

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HaloITSM - Service Desk Software
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Scopedesk - Service Desk Software
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Overview

Description

Alemba Service Manager is designed to help departments, such as HR and Facilities, provide users with better services and a seamless experience. Trusted by countless enterprise-level ... Read More

HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More

Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
  • Starts from $79
Free Trial Availability
  • No free trial
  • Free Trial available
  • Free Trial available
User Ratings

3.8

(72)

4.6

(83)
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Software Demo

Demo

Alemba Service Manager has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Scopedesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Pricing

Pricing Option
        Starting From
        • Not Available
        • Not Available
        • $79
        Pricing Plans
        • Not Available
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        haloitsm pricingscopedesk pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        30

        Very Good

        26

        Good

        6

        Poor

        0

        Terible

        1

        Excellent

        16

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        1

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Having analyzed recent user feedback on Alemba Service Manager, it's evident that the product boasts several strengths. Users appreciate the dashboard view for its customization options and time ...Read more

        HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Provides user-friendly dashboard view with customization options.

        • Integrates well with Active Directory, offering detailed information.

        • Capable of automating ticket routing and notifications, saving time and reducing manual effort.

        • Easy reporting on incident management and service requests.

        • Lack of modern features like AI integration and knowledge base integration in older versions.

        • Some sluggish performance in the web interface.

        • Modern interface that is easy to use and navigate.

        • Excellent technical support and responsiveness to user feedback.

        • Customizable features that cater to various business needs.

        • Quick and seamless migration to cloud-based version.

        • Some settings can be challenging to find due to high level of customization.

        • Limited documentation for certain features, requiring frequent engagement with support.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        NHS

        NHS

        Daimler

        Daimler

        Sony

        Sony

        NHS

        NHS

        Siemens

        Siemens

        AkzoNobel

        AkzoNobel

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Self Service Portal screenshot

        5 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        3 Videos

        No videos available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        HaloITSM offers Free Trial, but Alemba Service Manager does not.

        Alemba Service Manager is designed for Large Enterprises, Medium Business and Small Business.

        HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Alemba Service Manager and HaloITSM are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Alemba Service Manager includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, HelpDesk, TOPdesk, Milldesk, Sitehelpdesk and Help Desk Premier.

        Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].